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Exclusive Blog Posts

Customer Lifetime Value

Customer Lifetime Value

  We sat down with Jon Rossman at DSES to see what he thinks about the challenges facing automotive today. Companies need to be looking to …

A Big Reason People Leave Your Website and Don’t Come Back

A Big Reason People Leave Your Website and Don’t Come Back

I intended to write about the renewed importance of service videos on a dealership’s website. A resource I had lined up changed my topic in about…

Some Car Buying Tips for Customers

Some Car Buying Tips for Customers

Car dealerships are known for being stressful places. It can be very difficult to resist pressure from a skilled vehicle salesperson—and customers sa…

The Easiest Thing to Do to Speed Up Your Site

The Easiest Thing to Do to Speed Up Your Site

    We sat down with Britney Muller, Senior SEO Scientist at Moz, during DSES to discuss all things marketing and SEO. The speed of…

Digital Finance SOS – Is Digital Retailing the Answer? (Part 3)

Digital Finance SOS – Is Digital Retailing the Answer? (Part 3)

Part Three: What is Digital Retailing's Impact on Dealers and Consumers? Digital Retailing is all about giving the customer what they want – a…

Top Ten Digital Retailing Content Pieces for Automotive Executives

Let’s cut to the chase. Digital Retailing is the next wave in the evolution of automotive marketing. If you want to get up to speed faster than your competition take to the fast track below for my Top Ten list of Digital Retailing articles. 


10. Dale Pollak’s NADA Day Two View

Dale’s quick take on VDP’s and Digital Retailing? Digital Retailing doesn’t replace VDP’s. Read More


9. Gregory Arroyo’s Take on Digital Retail

Gregory, Senior Manager of Strategic Content for Dealer Socket, deep dives on Digital Dealer and tackles tough issues like --Should I allow customers to self-desk? Read More


8. DDC’s Digital Retailing pitch

It’s a form fill for DDC’s Digital Retailing presentation—nicely done. Read More


7. Bill Wittenmeyer on the Impact of Digital Retailing

A video where Bill, VP of ELEADs CRM, discusses shortening the buying process. Tune to  6:52 to catch his smart view to Digital Retailing. Read More


6. Joe Webb’s Lyrical Poem on Digital Retailing

Can you see the “Night Before Christmas” in your mind’s eye as you read this? President of Dealer Knows, Joe, showcases his creative contributions and they are well worth seeing for those in the auto industry. Check out some of his videos here. Moreover, his operational expertise is appreciated by all that know him. 


5. How to Outperform Your Digital Retailing Competition
Tim Cox, Co-Founder at Car Now, and Jim Fitzpatrick, Co-Founder of CBT Automotive News speak to the differences between Digital Retailing “buzzwords” and the actuality of what consumers want. Carvana may hold a few keys. Read More


4. A Pasch-ian Panel

Brian, a huge content contributor in the space, takes to the floor of NADA and leads a thought-provoking panel about Digital Retailing. 

He’s joined by Michael Eggerling, Product Marketer for CDK Global, Amit Chandarana the Senior Vice President of Sales and Business Development at Roadster, and the aforementioned Tim Cox, Co-founder of CarNow. Read More

Check out some of Brian’s additional Digital Retailing insight on his Digital Retailing podcast as well.

3. MIT’s Take on Five Keys to Digital Retailing

An hour-long webinar with a classic academic approach. You wouldn’t expect any less from MIT! Two straightforward takeaways – Use data to measure the processes. Get ready for disruptive technologies. Read More


2. Digital Retailing Grabs Automakers Attention

Automotive News gets in the game via OEM and vendor views. We’re not buying a pair of shoes . . . or so we’re told. Details are delivered as automakers discuss the challenges of ramping into the space with retail partners. Read More


1. Consumer Reactions to Digital Retailing

Denise Chudy, GM for ContactAtOnce, drives the concept of conversational commerce for cars. She may already be at the next level of digital retailing.

Therese Aleman, Sr. Director Marketing, clarifies consumer pain points and paints the picture of the proper path to transaction.

After listening to the dynamic duo, you start (1) thinking like a consumer and (2) wanting to buy your car via a mobile phone.

Hey, there’s a reason it’s number one! Skip at your own risk. Read More


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