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Jim Flint

Jim Flint Founder & CEO

Exclusive Blog Posts

Marcom Technologies Announces Newest Solution, Total Call Results, Powered by InteractiveTel

Marcom Technologies Announces Newest Solution, Total Call Results, Powered by InteractiveTel

Detroit, MI– August 10, 2020 - Marcom Technologies Inc., the only phone training company to listen to, critique and score every incoming sales and se…

Texting Is Now the Top Preference for Service Customers

Texting Is Now the Top Preference for Service Customers

Texting has come a long way since the days of flip phones and message limits. What was once a communication channel reserved only for our closest friends a…

Simple Elegance of the Twitter Hack

Simple Elegance of the Twitter Hack

The next time a salesperson says cold calls don't work, ask them if they understand how Twitter was hacked. It didn't start with some complex …

Knowledge is Power, so Track Important Service Stats

Knowledge is Power, so Track Important Service Stats

J.D. Power and TrueCar have struck a deal for the sale of ALG, so it’s headed to a new home. Absorbing a company for $135 million that does much …

Do you suffer from Conversational Narcissism?

Do you suffer from Conversational Narcissism?

I know the title sounds like an ad for a clinical trial, but what I’m referring to is a problem that runs rampant in dealerships. If not checked, it …

Uber and Instant Gratification

Turning on and off. Starting and finishing. Each on your own terms. What’s not to like about that?

If you ever wonder where the appeal of Instant Gratification exists in the transportation industry, look no further than Uber. And then wonder whether your sales team would rather drive cars or sell them. How many of the below elements exist in your dealership.

(1)   An ability to turn on or turn off at your whim. Need a little extra cash to put someone through college or to pay for an engagement ring? Turn on your Uber sign. 

(2)   Make what you want. If you want to work all day Saturday and Sunday and in the evening you can. Or get to your hustle early in the morning. How about driving a little each morning or evening before or after you go to your day job?

(3)  You are your own boss. Start and end your day when you want to. Again, turn it on or off when you feel like it.

Despite recent notoriety for a poor culture in their corporate offices, the reality of Uber’s cultural impact is more positively engineered outside of those walls in today’s mainstream society. Uber delivers in an age of Instant Gratification on key freedoms that employees are looking for in today’s Gig Economy.

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