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Jim Leman

Jim Leman Writing about dealer operations

Exclusive Blog Posts

Do You Really Have an Onboarding Process? You Need One Now.

Do You Really Have an Onboarding Process? You Need One Now.

Having an onboarding program for any of the positions within your dealership can not only save hundreds of thousands of dollars. It can also significantly …

3 Essential Things Every Dealership Needs

3 Essential Things Every Dealership Needs

  CRM’s have become so cumbersome to use that people avoid them. Eliminating manual entry into the CRM will create a better relations…

Facebook and Google My Business Posts

Facebook and Google My Business Posts

    If you are already putting posts on Facebook then you need to also put them on Google My Business. You already have the content…

A 5 Step Plan to Improve the People in Your Dealership

A 5 Step Plan to Improve the People in Your Dealership

Developing and improving the people in the dealership is the best way to get a solid ROI. Employees will work harder when they are cared for. Making the wo…

3 Key Metrics for Measuring the Inbound Phone Experience

3 Key Metrics for Measuring the Inbound Phone Experience

Call tracking and analytics firm, CallSource, recently released their first Inbound Phone Experience Study. The goal was to determine the impact on custome…

Compliance Experts Share 3 Best Practices for Dealer Data Security - Downloadable Brief

Network and data security for your auto dealership is serious business! You just cannot operate an automobile dealership safely and without undue stress unless modern systems, security tools, and network protection are in place to keep good data safe and keep out bad data and cyber troublemakers.

You want and need the facts – clearly presented, to make the right decision about how to best protect you and your customers’ valuable assets from data hacking and cybercrime.

Better understanding and application of just three data security best practices will keep your dealership well protected, secure, and productive. We invite you to learn more. Download brief here.

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