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Jim Leman

Jim Leman Writing about dealer operations

Exclusive Blog Posts

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Traffic Control CRM Upgrades its Mobile App with Acuant Auto-Fill Driver’s License Scan Technology

Traffic Control, the CRM, ILM, and EAM (employee activity management) solution for dealers retailing 50 to 150 vehicles a month, has upgraded its mobile app with Acuant, Inc.’s data capture and auto-fill technology.

Now dealership sales teams will scan and capture customer information instantly and conveniently by using smartphone cameras, whether on the lot, in the showroom, or on the service drive. With this upgrade, personnel engaging customers will never need to disengage from them - if only momentarily - to capture and secure personal data.

“For Traffic Control users, this integration speeds up the sales process, secures sensitive customer data in the Cloud and then auto-populates Traffic Control so that information is always readily accessible for working the deal or following up,” said Brendan Hurley, Co-Founder, Traffic Control CRM.

Acuant’s data capture and auto-fill technology provides for mobile photo-capture simplicity and speed. Its process eliminates data-entry errors and creates a secure digital record that reduces the risk of information exposure to the public. With Traffic Control’s mobile app upgraded with this technology, there is no longer the liability risk associated with paper driver’s license photocopies or scans left in copiers or scanners.

“Every second eliminated from processes that involve a customer’s decision and buying process aids in increasing sales conversion rates. Today’s customers not only value high tech and efficient processes but they demand them. Acuant also allows for a worry-free transaction; with driver’s license data securely stored, customers are free to focus on the test drive and evaluating options and not wondering who has access to their private information,” said Yossi Zekri, CEO, Acuant.

Traffic Control is a CRM, internet lead management (ILM), employee activity management (EAM) and desking tool empowering dealerships to monitor and control sales and leads opportunities closely, capture be-backs and declined service sales, and better manage employee activities.

A low-priced, high-value CRM for smaller dealerships, Traffic Control – now in its 10th year - also features mobile apps, it monitors and manages incoming and outgoing calls, offers document scanning for secure and efficient document management, provides Cloud email and messaging, and phone and text consolidation among stores and their customers. Traffic Control provides users consultative and instant support, monthly tune-ups, free online one-on-one user training, and system alerts should the dealership slip behind on its EAM activities. Traffic Control integrates with dealer management systems from Autosoft, Auto-Mate, Adam Systems, and others.

About Acuant

Acuant Inc. is a global technology company that provides comprehensive Identity Verification solutions responding to various levels of risk and assurance requirements. Utilizing patented technology Acuant transforms data intake into a business-enhancing proposition while instantly reducing the risk of fraudulent transactions. Acuant’s intelligent engineering is made to work in any industry in any environment with compatibility for Windows, iOS, Android, Hybrid and HTML 5- and built to allow meeting the highest level security requirements and regulations such as KYC, PII, HIPAA, and AML. Partners include start-ups, Fortune 500, and FTSE 350 organizations in all industries including Government, Financial, Healthcare, Hospitality, and Security. www.acuantcorp.com

About Traffic Control

Traffic Control is a CRM, internet lead management (ILM), employee activity management (EAM) and desking tool that allow dealers to monitor and control sales and leads opportunities closely. It features the benefits dealers expect, including mobile apps, Tell-U-Phone, Cloud email and messaging, document scanning for secure and efficient document management, and consolidated voice, email, and texting communications.   www.trafficontrolcrm.com

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