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JoAnn Bedenbaugh

JoAnn Bedenbaugh Sales Director

Profile

Name: JoAnn Bedenbaugh
Title: Sales Director
Company: Volie
Phone: Private
Location: Private , Private
Summary:
JoAnn is a giant in the automotive call center space, having created call centers for over a dozen of the automotive industry’s biggest players. She brings over 20 years of executive leadership experience to Volie, spanning across software development, product management, innovation, and call center consulting. She oversees Volie’s growth as the company continues to bring its “BDC in a Box” messaging platform that streamlines and automates customer engagement for efficient and effective dials directly to auto dealerships.

Recent Activity

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    JoAnn Bedenbaugh
    February 3rd
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    Updated their profile.
    February 3rd
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    Updated profile photo:
    JoAnn Bedenbaugh
    February 3rd
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    February 2nd

Blog Posts

Aligning the Digital Retail and Showroom Experience

Aligning the Digital Retail and Showroom Experience

Has your dealership changed its sales processes in the last year due to COVID-19? The pandemic has accelerated many changes out of necessity, but now the q…

Seamless Success: Sales and Marketing Integration

Seamless Success: Sales and Marketing Integration

I answered my phone and greeted the BDC Manager we’ve been training at one of our client’s stores. BDC Manager: We have started getting a bu…

3 Reasons Why Dealers Need to Focus on Loyalty in 2021 More Than Ever

3 Reasons Why Dealers Need to Focus on Loyalty in 2021 More Than Ever

While loyalty customers have long been critical to dealership success, the segment has grown in importance in 2021. Now amid inventory shortages and histor…

Overcoming the New Threats to Vehicle Sales

Overcoming the New Threats to Vehicle Sales

Through Affinitiv’s XRM solution, we survey more than 20,000 auto consumers every year who visit a dealer showroom but choose not to purcha…

Eight Cylinders of the BDC: Customer Experience

Eight Cylinders of the BDC: Customer Experience

In the ever-changing automotive industry customer service is your only constant value proposition. All customer interactions matter. Cu…

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