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From: Jared Hamilton
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Joe Webb

Joe Webb Founder / Trainer

Exclusive Blog Posts

10 Things Should Be Consider During The Inspection Of The Car

10 Things Should Be Consider During The Inspection Of The Car

Keeping track of a car is a difficult task. It is impossible to inspect a car on your own. You need to consult and discuss the entire process with one who …

WEBINAR RECORDING - How To Amplify Your Sales Productivity by 50-100% and Drive Greater ROI

WEBINAR RECORDING - How To Amplify Your Sales Productivity by 50-100% and Drive Greater ROI

In today's Webinar, we had a great discussion with Matt Weinberg, SVP of Consumer Experience at Modal. He shared some innovative strate…

Fostering Quick Decisions between Fixed and Variable

Fostering Quick Decisions between Fixed and Variable

By Keith Brice The time value of money states that a dollar today is more valuable than a dollar tomorrow. Fixed Ops managers live in the present. Their…

Car Sales Data Worth Celebrating

Car Sales Data Worth Celebrating

It should come as no surprise that new car sales are up significantly from March 2020 to March 2021, but that doesn’t stop me from celebrating. …

[Podcast] Create a Dealership that Your Employees Won’t Want to Leave - with Guest Clint Pulver

[Podcast] Create a Dealership that Your Employees Won’t Want to Leave - with Guest Clint Pulver

In this episode of the Dealership HCM podcast, Bart and Jason sit down with employee retention expert Clint Pulver to discuss tactics that dealers can use …

Is Your Dealership on a Treadmill?

The dealership sales process has the ability to evolve into a more sophisticated, frictionless business if only it weren’t for our collective hesitation. One theme I see playing over and over at dealerships are the constant impasses that occur from one owner or manager being unwilling to make a decision.

These impasses slow down productivity, stunt growth, turn away technological advancement and more. They can hurt morale, frustrate customers, and lead to losing of market share. We live in a world where competition is necessary and moving forward is akin to breathing.

Joe Webb
@zonewebb
 

 

Impasses can take shape in the form of a CRM not being adopted, a website not being replaced, a conversion tool not being deployed, or a marketing strategy not given a chance. These impasses hurt the opportunities the dealership has to evolve. And they occur because someone high up is afraid to make a decision. Or they believe it’d be “too much work”, or “too much money”. If just one sales manager doesn’t have the intelligence to grasp a forward-thinking concept, they put up a road block to its inception. They play devil’s advocate and combat it until it goes away.

And for this reason, the dealership goes nowhere fast. They teeter on the brink of their own mediocrity. They don’t do excellent and they don’t do terrible. It’s like running on a treadmill. You know you’re still working, but you are missing all the wonderful things outside your comfort zone.

Dealers must adopt faster. Push farther. Get uncomfortable with some of their decisions. Don’t let something “play out”. Make the change. Make the switch. Hire the company. Lead the pack. Sitting on your hands and NOT making a decision is very much a decision in its own right. It means you don’t have the guts to take a chance to be better.

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