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It all starts at the top, the decision makers, the shot callers, the check signers. Recent study shows that these managers, presidents and CEO's don't engage in social media leading to the non-understanding of why it is important.
Using the Fortune 500 list the following was discovered; 70% of all CEOs have no social presence. The percentage that do part take in social 25.9% are on LinkedIn, which was the highest percentage of all social sites.
Surprisingly a small number of CEOs participate in social media. Of the 19 Fortune 500 CEOs currently on Twitter only 9 have tweeted at least once in the last 100 days.
How do these CEOs stack up on Facebook? Out of the 7.6% on Facebook, 65.8% have less than 100 friends. The Facebook average is 140 friends for the regular user. Only 2 CEOs have more than 500 friends on Facebook.
Since LinkedIn tends to be the social site CEO's go to, you would expect more activity but 25% of CEOs have not updated their LinkedIn with a current company or title.
So, if social media is a vital part of online experience, why do so many CEOs neglect it? There may be several reasons for this:
Even though the people at the top might not think it matters but it does. A recent survey by Chadwick Martin Bailey shows that 50% of consumers are more likely to buy from a company after following their tweets.
Employees believe that a social presence from upper management could have numbers positive outcomes (study from Brandfog of hundreds of employees from a wide range of companies)
What employees believe:
This is the main reason upper management does not think or worry about social media marketing. Show them these numbers and maybe you'll get a different response. Projections from IBM indicate that CEOs may soon take heed of these benefits and ramp up the social communications.
While the majority of Fortune 500 CEOs have yet to pick up the pace with personal social media efforts, current data shows that those who do are more likely to be rewarded with better engagement and loyalty at every entry level.
Its only human nature to fight something we don't understand. Is your company dumping tens of thousands into billboards and doing nothing with social media marketing?
Show me a precise ROI on a billboard and I'll give you the same for social.
Internal/External Social Media Marketing Manager
Office: 800.980.7488 X199