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Jared Hamilton
From: Jared Hamilton
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Jon Quade

Jon Quade Performance Improvement Consultant

Exclusive Blog Posts

4 Reasons to Improve CRM Utilization in 2017

4 Reasons to Improve CRM Utilization in 2017

Yes, dealers are creating a tremendous amount of data. The problem is, most of it is junk. Data is like this 1958 Tops Baseball Card complete set. You have…

Your Car Repair Shop Should Appeal To Parents Whether It is At a Dealership or Privately Owned

Your Car Repair Shop Should Appeal To Parents Whether It is At a Dealership or Privately Owned

Running an auto repair means that you have to take care of all kinds of details including scheduling, discipline, and customer service. Giving a customer t…

6 more reasons why we MUST move Techs to $40 to $50 an hour soon

6 more reasons why we MUST move Techs to $40 to $50 an hour soon

If you have followed my published articles in the past about retaining Techs (based on being a former dealership Fixed Ops Manager and my 17 years of r…

Auto/Mate Names Patrick Reilly as New Head of Marketing

Auto/Mate Names Patrick Reilly as New Head of Marketing

ALBANY, NY, UNITED STATES, December 5, 2016 /EINPresswire.com/ -- Auto/Mate Dealership Systems announced today that Patrick Reilly has joined its team …

Top Blogs November 2016

Top Blogs November 2016

1. Which Language Can Close Leads? By Richard Rikess The words we use and see can do a lot of things, but in …

Top Performers versus “Old School Managers”

WHAT I RE-LEARN WHEN I READ YOUR POSTS:

 1. High-level performers read articles and blogs to stay on top of their game.

2. “Old School” managers don’t.

3. You have to be prepared to try things that others aren’t willing or able to do in order to differentiate yourself from the competition.

 So, let’s start at the beginning: Top-performers (especially top Internet performers) know that the only constant in automotive digital marketing is change. Consequently, they work to keep their collective ear to the ground in an effort to improve performance (or even to remain where they are.) So, my hat is off to everyone who commented, particularly on the initial ‘Pricing on the Phone’ post (http://www.drivingsales.com/blogs/phoneking/2011/06/27/to-price-or-not-to-price-that-is-the-question).

 On the other hand, Old-School Managers think there is no other way but theirs – and I don’t completely blame them because its human nature to validate our professionalism by refusing to even consider another way to engage in the business. As a mega-dealer once told me with a proud smirk on his face when I presented a new training path for him, “Look at my empire; are you telling me that I’ve been messing up all this time?”

 “No,” I replied. “What I’m telling you is; what got you where you are today will NOT take you where you want to be tomorrow.” So, despite their occasional cluelessness about automotive digital marketing, understand that many old-school managers are often merely extensions of old-school dealers.

 Where does that leave us? It leaves us with a real opportunity to consider new perspectives. If we don’t, we’re well on the way to becoming very much like the “Old Schoolers” ourselves.

 So, top performers, let’s hear it: what new approaches have you tried in your dealership lately? How have you measured your successes?

 

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