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Ken Gregson

Ken Gregson Strategic Consultant

Profile

Name: Ken Gregson
Title: Strategic Consultant
Company: DrivingSales
Phone: Private
Location: Private , Private
Summary:
I was fortunate to spend the last 15 years with AutoNation, America's largest auto retailer. Leading their Variable Operations Learning and Performance teams across the country. My teams helped turn ideas into results. Bridging the gap between strategy and execution, process and behavior change, learning and performance improvement in the following areas: AutoNation Express Digital Retailing New Vehicle Market-Based Pricing Showroom Sales Process, Negotiation and Desking Ecommerce and Phone Processes & Sales Results Sales Systems Business Owner (CRM, Web Desking, LMS, etc.) Learning Strategy, Design, Development and Implementation General Manager and Sales Manager Leadership Development

Recent Activity

Blog Posts

Hampton Inn Long Island/Commack

Hampton Inn Long Island/Commack

At A Glance:   A hotel with contemporary and sleek design, Hampton Inn Long Island/Commack is conveniently located nearby business areas and attra…

The Impact Time has on the Customer Experience

The Impact Time has on the Customer Experience

    Michelle Denogean from Roadster discusses their research on time and customer satisfaction.  How have you found ways to redu…

Be a Healthy Service Team Leader

Be a Healthy Service Team Leader

Service managers and fixed ops directors, this one is for you. Anyone who has had a role in service management knows how lonely it often is. You&rsq…

Freebie Friday: Nurturing vs Closing [VIDEO]

Freebie Friday: Nurturing vs Closing [VIDEO]

Bill Wittenmyer shares the difference between nurturing and closing in this episode of Freebie Friday. …

Why People Defect in Service [VIDEO]

Why People Defect in Service [VIDEO]

CEO & Executive Chairman Scot Eisenfelder explains why customers defect in service in this video blog. …

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