Notifications & Messages

Jared Hamilton
From: Jared Hamilton
Hey - It’s time to join the thousands of other dealer professionals on DrivingSales. Create an account so you can get full access to the articles, discussions and people that are shaping the future of the automotive industry.
×
Ketty Colom

Ketty Colom Digital Marketing Specialist

Exclusive Blog Posts

Women in the Dealer Workforce: Where We Are & Where We Can Go

Women in the Dealer Workforce: Where We Are & Where We Can Go

It’s no secret that women make up a small portion of the dealer workforce and turnover among women is high. By not attracting and retaining women in the …

Car Subscriptions - Q and A with Bill Playford

Car Subscriptions - Q and A with Bill Playford

I had the chance to interview Bill Playford about car subscription services, and how they're going to change the marketplace. Take a look what this ins…

Be The Exception

Be The Exception

How brilliant marketers find and follow what makes their stories different in a world full of average content DrivingSales is excited to announce th…

Keeping Up with the Joneses in Quick Lube

Keeping Up with the Joneses in Quick Lube

More than half of all sales customers will abandon your dealership’s service department in the first year. It’s a widely varying statistic &nda…

It Has Never Been Easier To Be Average

It Has Never Been Easier To Be Average

It has never been easier to be average. This post was written by Jay Acunzo, who will be speaking at the upcoming DrivingSales Executive Summit in Octob…

Writing in the Inverted Pyramid for your Website

 

Writing content for your website? Use the inverted pyramid style. Why? Your customers want information in an instant. They don’t want to read through copy to find what your keypoint is. Whatever your essential message is, put it first. Most Web users skim through content in an “F” pattern.  They look more at the beginning of the lines than all the way across and as the copy gets longer, their interest goes down.

In school, we were all taught to write in the narrative style with the main point as the conclusion. Unfortunately, this style isn’t effective for Web content.  Instead, write in the inverted pyramid style where the main point is at the beginning of the copy. “The inverted pyramid organizes stories not around ideas or chronologies but around facts,” says journalism historian Mitchell Stephens in “A History of News.” ”It weighs and shuffles the various pieces of information, focusing with remarkable single-mindedness on their relative news value.”

Although writing this way might be challenging, writing in this style is a very useful skill as it forces you to organize and sum up the point of the copy in a single paragraph.  By using this inverted pyramid style, your website will be easier to read and keep your visitors on your webpage for longer periods of time.

Just for Fun: Facts of the Inverted Pyramid
Origin: The inverted pyramid structure is the product of an old media technology—the telegraph. When news outlets would telegraph information over the wires, it made sense to use the inverted pyramid because the most vital information in the story was transmitted first. In the event of a lost connection, whoever received the story could still print the essential facts.

If not for this style of writing this is how our news would read like:
British correspondent William Howard Russell in his coverage of the Battle of Balaklava in 1854:

If the exhibition of the most brilliant valor, of the excess of courage, and of a daring which would have reflected luster on the best days of chivalry can afford full consolation for the disaster of today, we can have no reason to regret the melancholy loss which we sustained in a contest with a savage and barbarian enemy.

Did you enjoy reading that paragraph? Didn’t think so and neither will your website visitors. 

Chris Costner
Very interesting Ketty. I really like this and will certainly look for the pattern when reading other content from here on out. Do you use it now or recognize it elsewhere?
Bryan Armstrong
I'm going to change my writing style immediately. As I read this article, I thought about how i myself read in exactly this manner. Great tips and definitely one poof those "duh" moments. Sometimes the simplest and most impacting ideas are the easiest to overlook. Thanks for sharing.

 Unlock all of the community & features  Join Now