CDK's purchase of Auto/Mate may create a major disruption in the dealer management system (DMS) industry. Here is our take. DOWNLOAD
The new season of Game of Thrones is underway and I’m eager to see where the 7 Kingdomstakes us in the third season. This show adapted from George R.R. Martin’s series of fantasy novels has become more popular than ever, even being the most pirated show to date. As an avid viewer of the show, I wanted to point out managerial and leadership lessons that can be learned from the series’ characters and applied to your dealership. That being said, if you haven’t seen the 2nd season stop reading, as I will be revealing some spoilers.
What can today's manager learn from these feuding fantasy clans?
King Joffrey - Just because you have Power, doesn’t mean you have to use it.
Joffrey is by far, the most unqualified leader Westeros has ever had. Cersei thought she could be the puppeteer and control him, but Joffrey is a coward and he has no love for his people. Which we saw when a mob attacked him in the market.
Dealers: Managers need to realize that they aren’t always right. Good ideas come from all ranks of your dealership’s infantry. Be open to hearing ideas and even--complaints.
Stannis Baratheon - Know when to break the rules
Business leaders must be flexible and opportunistic – the opposite of the single-minded and stubborn Stannis Baratheon. A great weakness of Stannis is his belief in the red woman, Melisandre. Her religion scared away many who would have joined Stannis’ cause against the hated Lannisters. Yes, her super creepy shadow baby did kill Renly, but this red haired woman forced Stannis to attack King’s Landing and ignore the wisdom of one of his trusted advisors.
Dealers: Be flexible and opportunistic. Know that it is okay to not follow the rules once in awhile when it concerns the best interest of your dealership.
Cersei Lannister - Be ambitious AND Assertive
Cersei lacks assertiveness and the skillset to be anything but second in command. We saw this when she plotted her husband’s, King Robert, death and her attempt to rule behind her son, Joffrey. But instead of owning her newfound power, she merely sits back and lets Joffrey run wild.
Dealers: Without assertiveness, ambition will get you nowhere. When you want to accomplish a new task or implement a new service at your dealership, you must properly train your staff and be stern. You can’t just sit back and expect to be successful.
Daenerys Targaryen - Plan for the Future
Daenerys has a lot of things going for her, she is humble, a servant-leader, and she hasDRAGONS. The only thing is that her dragons do take some time to grow. As a result, she awkwardly attempts to get loans from the merchant kings of Qarth with no gain as she has found the richest man in Qarth had absolutely nothing.
Dealers: There are slow months, there are busy months, there are days when not one person comes on your lot or showroom. This is where you must plan for the future. Take a look at last year’s business trends and this year's predictions and try to plan accordingly.
Robb Stark- Do not Misplace your Trust
The Young Wolf has the same fault as his father: blind trust. After winning a battle in the South, he loses in the North, and his own mother releases the only bargaining tool that Robb had against the Lannisters – Jaime. Goes to show that you must be careful where you place your trust.
Dealers: You need smart and dedicated colleagues to help your dealership excel. Hiring the right staff is essential to the success of your dealership.
Tyrion Lannister - Be creative in problem solving.
Tyrion has a lot of things going for him; he’s smart, witty, and shrewd, but he was born a dwarf. Because of his dwarfism, it has given him the worldview that sets his character apart from Lannister clan. Due to his quick thinking and not being afraid to take a risk, he saved King’s Landing from Stannis’ attack.
Dealers: When it comes to getting the most out of your digital showroom, be creative. Write blogs that are engaging, consumer driven, and that answer the questions your customers are asking. If you’re looking for a way to increase your leads, consider using live chat!
While anyone can rule with a sword, a true leader must serve in the interest of the majority. Unrestrained power undermines authority while power used in a thoughtful conservative manner grants legitimacy.
What do you think of the Game of Thrones character’s leadership styles? Which house are you rooting for to take the Iron Throne? Comment below!