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Kevin Steele

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Name: Kevin Steele
Title: GM
Company: Schumacher European, Ltd.
Phone: Private
Location: Private , Private
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Blog Posts

Three Tips in Three Seconds: Speed Matters

by Jim Flint 5 hours ago

Three Tips in Three Seconds: Speed Matters

by Jim Flint 5 hours ago
The biggest driver of customer satisfaction today is speed. As many have heard by now, the attention span of goldfish is 9 seconds. Human beings are dow…
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What a Structured Reconditioning Process Means for your Dealership

by Jason Volny 22 hours ago

What a Structured Reconditioning Process Means for your Dealership

by Jason Volny 22 hours ago
A high-performing used car department relies on efficiency.  How much of an impact can an efficient operation yield? Consider Southwest. Southw…
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Microsoft Certification vs. Cisco Certification

by Sadia Khan 5 hours ago

Microsoft Certification vs. Cisco Certification

by Sadia Khan 5 hours ago
Cisco and Microsoft provide top of the line range of products and services for enterprises of varying sizes, ranging from SMEs to large corporations. Cisco…
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Are You Overlooking Parts & Service [VIDEO]

by Brett Sutherlin Yesterday

Are You Overlooking Parts & Service [VIDEO]

by Brett Sutherlin Yesterday
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It’s Official: Texting Boosts Service Satisfaction Scores!

by Jason Unrau 4 days ago

It’s Official: Texting Boosts Service Satisfaction Scores!

by Jason Unrau 4 days ago
The 2019 U.S. Customer Service Index Study results by J.D. Power have been published. You’ve seen the report before, but it should be more than just …
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