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Kimoby is a web-based communication platform that enables dealerships to instantly connect with customers via texting and multimedia messaging.
The Kimoby solution helps automotive service teams keep their customers well-informed and achieve better productivity by automating text communications at scale, based on specific customer interactions, profile attributes and repair order history. This includes service appointment reminders, vehicle maintenance recommendations, personalized greetings from service advisors, repair order status updates, and satisfaction surveys - all via text message.
Driven by the need to continuously improve customer convenience, Kimoby also offers an integrated mobile payment solution which allows customers to view their invoice and pay instantly from their mobile phone.