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Kyle Reyes

Kyle Reyes President, CEO

Exclusive Blog Posts

Click-to-Call [Infographic]

Click-to-Call [Infographic]

  Most dealers understand the importance of making it easy for customers and prospects to find contact information. Websites often have prominent &…

Quick Tips for Improving Dealership Culture

Quick Tips for Improving Dealership Culture

Car dealers have a terrible reputation. It's such a negative experience for so many that people are electing to make a major purchase like a vehicle fr…

The Biggest Mistake Dealers Make When It Comes to Customer Retention

The Biggest Mistake Dealers Make When It Comes to Customer Retention

Jim Roche is the Divisional VP of Marketing & Managed Services at Xtime. We asked him to tell us the biggest mistake he sees dealers making today when …

Is 2018 the Year of Customer Convenience?

Is 2018 the Year of Customer Convenience?

It seems that every year has a theme attached to it in terms of where dealerships’ focus will be. Which themes or buzzwords will dominate 2018? We…

Upcoming Webinar: Show with Your Showroom, Sell with Your Website

Upcoming Webinar: Show with Your Showroom, Sell with Your Website

Today's customers walk into your showroom better-informed than ever before. Because they've done their research ahead of time, 89% walk into t…

Instagram Now Allows Targeted Advertising - Will You Be There?

The orthodontist group that's a client of ours 5711eca8d40f7b8a1035e90d526d6dc7.jpg?t=1has quite the mix of staff.  Some are mothers of teens.  Some are barely out of their teens.

The patients are quite the mix as well.  Most are kids coming in for their braces, but let’s not forget – their parents are just as much “customers” as they are.  After all, they are the ones with the money and the car.

This week, we had a great meeting and discussed some of the marketing initiatives that we’re rolling out for the practices.  We’ve been doing Facebook Dark Posts with them…but it’s time to engage a younger demographic.  So we’re rolling out new marketing campaigns with Instagram and Snapchat.

In this ever-evolving world, there are always new opportunities for marketers.  So let’s take this Instagram conversation to the next level.  Forget just MARKETING there.  Are you ADVERTISING there?

The photo-sharing app touts more than 300 million users.  Facebook bought the visual monster in 2012 for $1 billion.  Ads launched in late 2013, but the targeting capabilities have been pretty exclusive to select brands.  Until now.

It’s the first time that advertisers can link pictures to websites outside the app.  Let’s use the automotive world, as an example.  You can now share a picture of a happy couple with their new baby riding around in their brand new crossover with a “shop now” button that links them to the inventory on a car dealership website.

Big deal, right? 

This advertising beast comes with a new software platform which allows users to target, manage, track and measure all campaigns.  But the real beauty of it is in the data.

Advertisers can target based on interests and data that comes from Facebook itself. 

There was the initial fear that ads would ruin the user experience the same way that lousy photos of crappy food stick out like a sore and bloody thumb on Pinterest.  But the truth of the matter is that because it’s such a highly visual platform, the very audience consuming the ads will most likely end up being the judge and jury when it comes to ad performance.

Think of it like Facebook Dark Posts.  If your ad sucks, and people aren't consuming it, you'll get canned.  I don't care if you're a car dealership with a budget of $50K/month - it's not going to spend if you're not serving up great content.  

So back to Instagram.  It’s ripe and ready for the picking.  That’s why our team is diving right in with some HIGHLY visual ads and some killer targeting and tracking.  

Because after all, it’s only a matter of time until the advertisers ruin it.

How does YOUR dealership plan on using it?

 

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