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From: Jared Hamilton
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Lindsey Auguste

Lindsey Auguste Business Intelligence Specialist

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DrivingSales Announces Dealer Satisfaction Award Recipients

The dealers in the DrivingSales community have made their voices heard.  By rating and reviewing their vendor partners through our Vendor Ratings platform, they’ve made known which vendors in the industry have met and exceeded the needs of their dealership customers.  In recognition of these service providers who are leading the way in innovation, performance and customer service, DrivingSales today presented the Dealer Satisfaction Awards to the top companies in each of 15 categories at the fourth annual DrivingSales Dealer Satisfaction Awards Breakfast at the Peabody Orlando Hotel.

Thousands of dealers spoke up in not only recognizing the excellence of their vendors, but more importantly, helping their dealer peers make the informed vendor decisions that can ensure growth, profits, and greater dealer satisfaction throughout 2013.

The 2012 DrivingSales Dealer Satisfaction Award Recipients are (listed by category):

 

Call Management

CAR-Research XRM – Highest Rated

CallSource – Top Rated

 

Chat Products

Contact At Once! – Highest Rated

Dealer e Process – Top Rated

CarChat24 – Top Rated

 

CRM - Fixed Ops

CIMA Systems – Highest Rated

Dealer e Process – Top Rated

 

CRM - Sales Department

Dominion Dealer Solutions – Highest Rated

CAR-Research XRM – Top Rated

DealerSocket – Top Rated

 

DMS

Auto/Mate Dealership Systems – Highest Rated

 

ILM

Dominion Dealer Solutions – Highest Rated

CAR-Research XRM – Top Rated

 

Inventory Pricing

vAuto – Highest Rated

 

Mobile Sites

Dealer e Process – Highest Rated

 

New Car Leads

Dealix – Highest Rated

 

Owner Marketing

J&L Marketing, Inc – Highest Rated

CIMA Systems – Top Rated

OneCommand – Top Rated

 

Reputation Management

eXtéresAUTO – Highest Rated

DealerRater.com – Top Rated

 

SEM - PPC

Dealer e Process – Highest Rated

Local Search Group – Top Rated

POTRATZ – Top Rated

 

SEO

eXtéresAUTO – Highest Rated

Dealer e Process – Top Rated

PCG Digital Marketing – Top Rated

 

Used Car Advertising

Dealix – Highest Rated

 

Websites

Dealer e Process – Highest Rated

DealerOn – Top Rated

Dominion Dealer Solutions – Top Rated

Full award results are available online at dealersatisfactionawards.com, as well as showcased in the Q1 2013 issue of the DrivingSales Dealership Innovation Guide.

Congratulations again to all of the recipients of the Dealer Satisfaction Awards and to the thousands of dealers who recognize the importance of providing honest, real-time feedback on their vendors to keep our industry moving forward.

Russell Grant
Thank You DrivingSales for providing the plafform for the entire Dealer Community.
Eric Miltsch
Russell - congrats again to you and your team, keep up the great work! Cheers to everyone recognized this year!

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