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Lorena Barker

Lorena Barker Service Drive Manager

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Name: Lorena Barker
Title: Service Drive Manager
Company: Planet Ford Humble
Phone: Private
Location: Private , Private
Summary:
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Blog Posts

What's the Deal With Split Deals?

by Derrick Woolfson 7 hours ago

What's the Deal With Split Deals?

by Derrick Woolfson 7 hours ago
We have all had one time or another where we had to split a deal. Splitting that deal, however, was often easier said than done. Once we had an agreem…
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Top Reasons to Avoid the Island Mentality When it Comes to Meetings

by Derrick Woolfson 7 hours ago

Top Reasons to Avoid the Island Mentality When it Comes to Meetings

by Derrick Woolfson 7 hours ago
Week after week we have the same meeting at the dealership. That is the GM sitting down with each department manager to review where they are at, projectio…
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Customer Experience Upgrades in 3 Simple Steps

by Chris Miller 13 hours ago

Customer Experience Upgrades in 3 Simple Steps

by Chris Miller 13 hours ago
Customers don’t necessarily arrive at your dealership expecting a great experience. When it comes to service, many dread a higher-than-normal repair …
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Horizons Are Bright - Multi-Touch Attribution Makes an Entrance

by Matt Copley 14 hours ago

Horizons Are Bright - Multi-Touch Attribution Makes an Entrance

by Matt Copley 14 hours ago
Attribution is a constant source of frustration for dealership managers, especially since online shopping entered the scene over the last 15 years. The aut…
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Rock’s Rants: Service Advisors and Phones

by Ken Rock 15 hours ago

Rock’s Rants: Service Advisors and Phones

by Ken Rock 15 hours ago
It's 7:00 a.m. and your dealership's service lane is filled with customers and their vehicles. As a service advisor, your job is to greet these cus…
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