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Luis Guerra

Luis Guerra DSM

Profile

Name: Luis Guerra
Title: DSM
Company: Honda
Phone: Private
Location: Private , Private
Summary:
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Blog Posts

3 Reasons Satisfied Customers Still Don’t Return for Service

3 Reasons Satisfied Customers Still Don’t Return for Service

Yes, CSI is important — and no doubt an effective measure of the level of engagement a dealership maintains with its customers — but satisfaction is no…

Autotrader Donates Vehicle to Nonprofit Organization in Collaboration with Turner Sports

Autotrader Donates Vehicle to Nonprofit Organization in Collaboration with Turner Sports

ATLANTA, Ga., February 18, 2020 – Autotrader teamed up with Turner Sports and the National Basketball Association for the fourteenth consecutive year…

No Response?

No Response?

I am not sure what’s worse the customer reading an email and not responding or not reading your specially written email at all!  A no respons…

Top Reasons You Should Extend Your Hours

Top Reasons You Should Extend Your Hours

There are a lot of costs associated with extending hours. However, with fixed-ops being the dealer's life line and main money maker, it seems like…

Diplo announces upcoming best collabs

Diplo announces upcoming best collabs

Diplo went all out and said he has unreleased collaborations with Juice WRLD and 69. The Grammy award winning producer made time during the insane NFL S…

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