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Mark Begley

Mark Begley National Director of Sales

Exclusive Blog Posts

5 Ways to Upsell Without Sounding Like a Pushy Car Sales Rep

5 Ways to Upsell Without Sounding Like a Pushy Car Sales Rep

One of the keys to making a profit is the upsell. If you want to claim a heftier commission, upselling is a necessity. However, upselling is an art that sa…

Most Valuable Insight Finalist - Jim Roach

Most Valuable Insight Finalist - Jim Roach

Using Artificial Intelligence to Prioritize Customer Engagement If only one salesman came to work today, what is the first opportunity he should act upo…

Stop Looking at CRM Lead Duplication Negatively

Stop Looking at CRM Lead Duplication Negatively

During some recent conversations, I’ve discovered that dealerships continue to mistakenly perceive CRM lead duplication badly. I strongly believe we …

Don’t Just Sell, but also Retain CPO Buyers

Don’t Just Sell, but also Retain CPO Buyers

By Ryan Williams, president, Fidelis PPM Customer loyalty does not necessarily translate into repeat business for your auto dealership. What drives meas…

2017 Presidents Club Insights - Patrick McMullen

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Autosoft Hosts Free System Utilization Training Events for FLEX DMS Customers

Summer Driving School Webinars and Boot Camp In-Person Training a Success

WEST MIDDLESEX, PA – Oct. 16, 2014: Autosoft, Inc., introduced two new, free training programs to improve customers’ system utilization this summer, and achieved tremendous results. Summer Driving School, a live, weekly webinar series, and Boot Camp, an in-person, hands-on training event hosted at Autosoft’s corporate headquarters in September, were well attended and highly rated by those who participated. 

More than 1,700 auto dealers and staff attended Summer Driving School, a series of live webinars hosted by Autosoft every week in June, July and August. Each webinar was presented by a software support expert and provided instruction on common dealership processes, including month-end accounting procedures, bank reconciliation, service-to-payroll integration, daily operating controls, franchise financial statements and other frequently performed processes. The series was recorded and is archived on Autosoft’s website for customer access, and more than 800 additional customers have tuned-in to date.

Autosoft hosted more than 115 dealers and staff for the first-ever FLEX Dealership Management System (DMS) Boot Camp training from Sept. 22-25. This free, hands-on training event was held at Autosoft’s corporate headquarters and provided system utilization instruction based on dealership roles in Accounting, Parts, Service, F&I and IT departments.

Autosoft’s in-house experts focused on each application within the FLEX DMS suite to help customers with different levels of experience become more efficient using the software that’s important to their specific job functions.

“One of our greatest strengths is the ability to provide auto dealers with full-service FLEX DMS support from knowledgeable, in-house staff. No-cost training programs like Boot Camp and Summer Driving School are great examples of the ongoing support we know is important,” says Autosoft’s Executive Vice President and Chief Technology Officer Mark Hellbusch.

Stephanie Woeste, Autosoft’s Vice President of Marketing, says, “We listened to customer feedback and recognized a common need for continued system training. Whether our customers have new staff to train or seasoned employees who want to learn more advanced capabilities, we want to provide the best options for training so they get the most value out of their FLEX DMS. We were very pleased to hear from our Boot Camp attendees, who made a point to compliment our knowledgeable and dedicated trainers and the friendliness of our corporate staff. We are a growing company because our employees are deeply committed to our customers’ success, and it’s clearly resonating with customers.” 

About Autosoft, Inc.
Autosoft develops and supports integrated software solutions that simplify business operations to produce better business results for automotive retailers across the U.S. Complete dealership management system (DMS) capabilities with affordable month-to-month support fees are designed to improve dealership processes and profitability, and reduce operating costs. Learning is quick and easy with intuitive applications that result in greater system utilization.  FLEX DMS is built on an open-system platform, giving dealers the most flexible and secure choices for managing and sharing data with OEMs and third parties. Managed hosting services offer convenience and mobility, providing secure and reliable access from any chosen device. Autosoft is the preferred solution of more than 30,000 users in 2,000 car dealerships and consistently receives the highest customer satisfaction and most-likely-to-recommend ratings.

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