Men’s Wearhouse owner George Zimmer famously stated, “You’re going to like the way you look. I guarantee it.” If you remember this, it’s impossible to hear the phrase without knowing Zimmer and his company will stand behind your decision to shop with them and make the experience the best it can be. (Note: Very sad he is gone.)

How about Tom Bodett leaving the light on at Motel 6? Or when Hyundai and Kia first offered a 10 year/100,000 mile warranty on its vehicles or to buy their vehicle back if you lost your job?

All of these companies’ claims were game-changers in customer service. Their assurances and guarantees are bold, and they help us form an opinion about the product being offered. They also give us insight regarding how the company feels about their merchandise or services.

Why then do so many companies and vendors shy away from such lofty statements? Are they concerned about litigation? Maybe they don’t feel confident in what they are promoting. Or are they just concerned that they could actually get an unhappy customer who might want his or her money back?

Regardless, in today’s era of technology and social media, a company that is not willing to stand behind their product might as well fold up tent and go home. This is a global economy with instantaneous access, and people are more than willing to share their experiences through Facebook, Twitter, Yelp and the other numerous outlets available to them.

Consumers are demanding, as well they should be. This is a culture of “survival of the fittest,” and only those companies willing to do anything and everything for their customers will remain in the game.

Being in the car business for 25 years, I have seen my share of shills. But I have also met many representatives of companies who proudly stand behind their product, through thick and thin, and I considered them partners more than vendors.

Have I made those claims for my money back? A few. But generally, if a company was willing to guarantee its product’s success, I was confident the product would perform as advertised.

Making changes and finding vendors willing to be partners is tough business. Look for a company and representative who are going to openly provide a guarantee, ensuring you will be happy with what you are buying or you get your money back. Choose companies like Autosoft, which guarantees you “A DMS You’ll Love or Your Money Back” – a promise that is simple, honest and to the point.

I wish you well in finding your new vendors/partners.

Men’s Wearhouse owner George Zimmer famously stated, “You’re going to like the way you look. I guarantee it.” If you remember this, it’s impossible to hear the phrase without knowing Zimmer and his company will stand behind your decision to shop with them and make the experience the best it can be. (Note: Very sad he is gone.)

How about Tom Bodett leaving the light on at Motel 6? Or when Hyundai and Kia first offered a 10 year/100,000 mile warranty on its vehicles or to buy their vehicle back if you lost your job?

All of these companies’ claims were game-changers in customer service. Their assurances and guarantees are bold, and they help us form an opinion about the product being offered. They also give us insight regarding how the company feels about their merchandise or services.

Why then do so many companies and vendors shy away from such lofty statements? Are they concerned about litigation? Maybe they don’t feel confident in what they are promoting. Or are they just concerned that they could actually get an unhappy customer who might want his or her money back?

Regardless, in today’s era of technology and social media, a company that is not willing to stand behind their product might as well fold up tent and go home. This is a global economy with instantaneous access, and people are more than willing to share their experiences through Facebook, Twitter, Yelp and the other numerous outlets available to them.

Consumers are demanding, as well they should be. This is a culture of “survival of the fittest,” and only those companies willing to do anything and everything for their customers will remain in the game.

Being in the car business for 25 years, I have seen my share of shills. But I have also met many representatives of companies who proudly stand behind their product, through thick and thin, and I considered them partners more than vendors.

Have I made those claims for my money back? A few. But generally, if a company was willing to guarantee its product’s success, I was confident the product would perform as advertised.

Making changes and finding vendors willing to be partners is tough business. Look for a company and representative who are going to openly provide a guarantee, ensuring you will be happy with what you are buying or you get your money back. Choose companies like Autosoft, which guarantees you “A DMS You’ll Love or Your Money Back” – a promise that is simple, honest and to the point.

I wish you well in finding your new vendors/partners.

Veon Leading Growing Technology Company to Success in Western Pennsylvania

WEST MIDDLESEX, PA – June 25, 2014 – Autosoft, Inc.is proud to announce that company President and CEO, Bryce Veon, has been honored with a 2014 Fast Tracker award, an annual program sponsored by the Pittsburgh Business Journal.

The Fast Tracker Awards honor 40 of the region's most outstanding business, government and non-profit leaders under the age of 40 for their significant achievements in workplaces throughout western Pennsylvania. The event, comprised of an awards ceremony and reception, was held Wednesday, June 25 at the Andy Warhol Museum in Pittsburgh.

“It is an honor for Autosoft to be placed on such a prestigious list of companies in our area,” stated Veon. “However, the ultimate reward for me as a winner of this award is to prove that it is possible to build a successful business in western Pennsylvania,” concluded Veon.

Veon, who joined Autosoft in early 2012 from a successful career in business startup development and management, believes that investing in talent, technology and customer service has resulted in delivering even more value to the automotive retail customers that Autosoft has been serving for 26 years.

Under Veon’s leadership, Autosoft has undergone a rebuilding and growth mode over the past two years, adding a new management team, investing in product development and increasing its staff to nearly 150 full- and part-time employees.

The list of 2014 Fast Tracker award winners can be found at: www.bizjournals.com/pittsburgh/event/96751.

About Autosoft, Inc.
Autosoft, Inc., with offices in West Middlesex, Pennsylvania, and Dayton, Ohio, is a market leading dealer management systems provider for automotive dealers. Celebrating 26 years in the industry, Autosoft has a customer base of more than 2,000 dealerships and 30,000 users in North America. The company is committed to delivering industry-leading customer service and support that result in higher efficiency and profitability for dealerships.

For more information about Autosoft, call Autosoft Marketing at 800-473-4630, email marketing@autosoft-asi.com or visit the website at autosoftyoudrive.com.

Veon Leading Growing Technology Company to Success in Western Pennsylvania

WEST MIDDLESEX, PA – June 25, 2014 – Autosoft, Inc.is proud to announce that company President and CEO, Bryce Veon, has been honored with a 2014 Fast Tracker award, an annual program sponsored by the Pittsburgh Business Journal.

The Fast Tracker Awards honor 40 of the region's most outstanding business, government and non-profit leaders under the age of 40 for their significant achievements in workplaces throughout western Pennsylvania. The event, comprised of an awards ceremony and reception, was held Wednesday, June 25 at the Andy Warhol Museum in Pittsburgh.

“It is an honor for Autosoft to be placed on such a prestigious list of companies in our area,” stated Veon. “However, the ultimate reward for me as a winner of this award is to prove that it is possible to build a successful business in western Pennsylvania,” concluded Veon.

Veon, who joined Autosoft in early 2012 from a successful career in business startup development and management, believes that investing in talent, technology and customer service has resulted in delivering even more value to the automotive retail customers that Autosoft has been serving for 26 years.

Under Veon’s leadership, Autosoft has undergone a rebuilding and growth mode over the past two years, adding a new management team, investing in product development and increasing its staff to nearly 150 full- and part-time employees.

The list of 2014 Fast Tracker award winners can be found at: www.bizjournals.com/pittsburgh/event/96751.

About Autosoft, Inc.
Autosoft, Inc., with offices in West Middlesex, Pennsylvania, and Dayton, Ohio, is a market leading dealer management systems provider for automotive dealers. Celebrating 26 years in the industry, Autosoft has a customer base of more than 2,000 dealerships and 30,000 users in North America. The company is committed to delivering industry-leading customer service and support that result in higher efficiency and profitability for dealerships.

For more information about Autosoft, call Autosoft Marketing at 800-473-4630, email marketing@autosoft-asi.com or visit the website at autosoftyoudrive.com.