Are you under pressure from your DMS to enter into a contract that you are unsure about? Find a DMS who can step in and help you gain control over your current situation and enable you to improve customer satisfaction and dealership profits. DOWNLOAD
I recently had the opportunity to attend the driving sales presidents club in New York. When my boss asked me to attend I thought it was going to be a bit above me. It is after all tailored towards owners and I am an internet/bdc manager at our dealership. Boy was I wrong in that assumption.
The meeting was very helpful to me. They went over the latest trends in the industry. Here are some of the high lights that I recall.
Tony Caputo discussed some of the things that he has used for team development at his dealership. This was very helpful to me. In fact I am going to try some of the things that he has done in the past with my team. He reminded me of how important team building is.
Jon Lancaster discussed economics of our industry. He gave me some valuable insight on a part of our business that I have not been exposed to. He also gave me some great recruiting ideas for service as well.
Dr. Jay Rao had a great discussion with us about Leadership skills. He gave me some great ideas on how to lead my team. He also reminded me of how important it is to be innovated with my thinking and planning.
Mark O’neal gave us a great question and answer session on end to end technology. Being the “geek” that I am it was very interesting to talk of the plans that they have with the dealer track acquisition of dealer.com.
Erin Kerrigan gave me some insight as to what owners go through when they are buying or selling a dealership.
And then there was Gary Vaynerchuck! He gave us a great talk on Social media. This was particularly helpful to me. He gave me some great ideas to try in our social media efforts. He also reminded me that we have to think outside of the box.
All in all this conference was very informative for me. It also reminded me how important team building is. I am looking forward to next year!