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Mark Rehkopf

Mark Rehkopf Vice President

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Name: Mark Rehkopf
Title: Vice President
Company: Russell & Smith Auto Group
Phone: Private
Location: Private , Private
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Blog Posts

Customer Experience Upgrades in 3 Simple Steps

by Chris Miller 5 hours ago

Customer Experience Upgrades in 3 Simple Steps

by Chris Miller 5 hours ago
Customers don’t necessarily arrive at your dealership expecting a great experience. When it comes to service, many dread a higher-than-normal repair …
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Horizons Are Bright - Multi-Touch Attribution Makes an Entrance

by Matt Copley 5 hours ago

Horizons Are Bright - Multi-Touch Attribution Makes an Entrance

by Matt Copley 5 hours ago
Attribution is a constant source of frustration for dealership managers, especially since online shopping entered the scene over the last 15 years. The aut…
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Rock’s Rants: Service Advisors and Phones

by Ken Rock 6 hours ago

Rock’s Rants: Service Advisors and Phones

by Ken Rock 6 hours ago
It's 7:00 a.m. and your dealership's service lane is filled with customers and their vehicles. As a service advisor, your job is to greet these cus…
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6 Top Pricing Strategies for eCommerce Stores That Auto Dealers Could use

by Dzianis Byhankou 9 hours ago

6 Top Pricing Strategies for eCommerce Stores That Auto Dealers Could use

by Dzianis Byhankou 9 hours ago
Post prepared by in-house Onilab writers Price is the most influential benchmark in a buyer’s decision to purchase the goods. According to pwc.com…
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Has your paid search provider discussed Store Visit conversions with you?

by John Goll 23 hours ago

Has your paid search provider discussed Store Visit conversions with you?

by John Goll 23 hours ago
Every digital advertising provider reports (or should report) how many leads their campaigns provided to your dealership. These leads are something you are…
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