1,000 dealers share their thoughts about chat, text and messaging in general...and how these communications pay off. SEE HOW
There's been some confusion regarding the Google "My Business App" on the Apple App store recently - (sorry Android users - I don't know if you had the same issues us iPhone users did). But the "Google My Business App" was mysteriously missing.
Now - I already had this on my phone (I had downloaded it when the ever cutting-edge Daniel Fontaine had posted it on Google Plus. I got to talking about the app to a friend, and tried to pull it up in the app store to send them the link as "They couldn't find it."
"How silly are they?" I thought as I searched the App Store for it --- nope -- nothing -- no dice -- nada. It had disappeared! I couldn't even pull up the page and yet, I had it on my phone. And it worked just fine on my phone.
Then today - I checked my updates and there it was! The released it back onto the App Store - and the best part is - you can now reply to reviews on it! And from what I've been told - will also receive a push notification when you receive a review on one of the businesses linked to your account. Another part is it shows what days of the week your business receives the most phone calls (based on the number of clicks on your business's phone number from a local search result). Of course there's the usual views/clicks and driving directions requested.
Am I crazy, or is this amazing news? I have so many software programs that I use daily for work - that I have to be logged into constantly (CRM, DMS, Trade-In Appraising Tool, DealerTrack, HootSuite, OEM backend, etc etc), staying logged into (or even remembering to check) my store's Google Places/My Business account for reviews was sometimes the furthest thing from my mind! I'm glad the new update will have push notifications.
Have you downloaded it to your phone yet? If so - what do you think of it?