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Melissa Maldonado

Melissa Maldonado Director of Customer Support

Profile

Name: Melissa Maldonado
Title: Director of Customer Support
Company: Auto/Mate Dealership Systems
Phone: Private
Location: Private , Private
Summary:
As Director of Customer Support, Maldonado oversees all of Auto/Mate's customer care teams that provide training and support to more than 1,500 auto dealerships. Prior to joining Auto/Mate she held executive positions at Nissan stores in New York. Maldonado graduated from the NADA Dealer Academy in 2003, earned her BA from Columbia College and is currently working on her Master’s Degree in Executive Leadership.

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    Melissa Maldonado
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Blog Posts

Why So Many Options If You Don't Pay Attention to The Source?

Why So Many Options If You Don't Pay Attention to The Source?

Is there a lot of thought that goes into deciding which call to actions to offer on the VDP’s? Or is it a constant free for all, or worse an aftertho…

3 Reasons Why Loyalty to Technology is Greater than Loyalty to Cars

3 Reasons Why Loyalty to Technology is Greater than Loyalty to Cars

Despite efforts to chase down loyalty in the automotive industry -  the path to a repeat purchase is an even tougher feat. Here are three reasons why …

Dispel Fears About the Auto Industry with Your Recruiting

Dispel Fears About the Auto Industry with Your Recruiting

If you were to ask most sales managers what customers don’t like about the automotive industry when shopping for a vehicle? They usually say, “…

CallSource to Reveal New Own-Set-Close Phrases & Skills to Sell More Cars at Digital Dealer 2019

CallSource to Reveal New Own-Set-Close Phrases & Skills to Sell More Cars at Digital Dealer 2019

CallSource, the provider of insightful data and actionable analytics, now provides in-dealership & phone coaching so you can set more appointments and …

The Key to Long Term Success in Sales [VIDEO]

The Key to Long Term Success in Sales [VIDEO]

Account Manager Mike Correra shares the key to a dealership's long term sales success in this video blog. …

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