MT
DealerBuilt
Apr 4, 2019
Is the Language That You're Using in the Service Drive Costing You Money? [VIDEO]
DealerBuilt Account Manager Mike Correra shares why dealerships should pay attention to the language they are using in the service drive in this video blog.
886
Recommended Posts
Englewood Best Auto Body
Englewood Best Auto Body is the top choice for auto body work and collision repair in Englewood, NJ. Certified by Subaru, I-CAR Gold Class, ASE, and Glasurit, our factory-trained technicians perform repairs to the highest industry standards.
F…
Englewood Best Auto Body
Englewood Best Auto Body
Paramus Best Auto Body
Paramus Best Auto Body is a trusted, family-owned collision repair and auto body shop serving Paramus, NJ and nearby areas since 1932. We offer auto body repair, car dent repair, fender repair, auto painting, scratch removal, hail damage repair, …
Paramus Best Auto Body
Paramus Best Auto Body
Ghost Shield Film
Ghost Shield Film is a leading paint protection film installer in Ventura County. Our store offers paint protection film services, car ceramic coating services, and window tinting services for superior defense against environmental wear. We speci…
Ghost Shield Film
Ghost Shield Film
Scheimpflug: The Engine Behind New York’s Creative Vision
In a city that never stops creating, Scheimpflug stands as a cornerstone for independent filmmakers, photographers, and producers alike. As a premier camera and lighting rental house in New York, we’re more than just a source for top-tier equipment…
sf
scheimpflugg flugg
napollo
1. Custom Gifts Show Thoughtfulness
In the corporate world, employee appreciation isn’t just about saying “thank you” once a year—it’s about consistently showing your team how much they mean to your business. While generic gifts like mass-produced mugs or plain pens might see…
ss
stweedmarketing stweedmarketing
napollo
1 Comment
Joe Henry
ACT Auto Staffing & ACTautostaffing.com
Hi Mike, great video and you are just scratching the surface. At one time I was the Service Advisor trainer for a large dealership. All of my trainees were taught to use much better terms: "disassemble and inspect" instead of "teardown", "complete engine oil, filter and fluid top-off service" instead of "LOF" or "oil change", "maximin performance engine and emissions updates" instead of "tune-up', etc.