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Mike Gorun

Mike Gorun Managing Partner/CEO

Exclusive Blog Posts

The Perennial Sales Starter Kit

The Perennial Sales Starter Kit

Outside of having some online training that I could do on my own time, a 2-Day Sales Training Course, shadowing the top Sales Consultant (at my initiative)…

How SEO Impacts the Service Department

How SEO Impacts the Service Department

Digital marketing in the dealership often is viewed and conducted solely from a sales perspective. But the service department, often called the "backb…

What 89% of salespeople are failing to do...

What 89% of salespeople are failing to do...

  According to Dale Carnegie only 11% of salespeople ask for referrals. We all know how valuable referrals are but when it comes time to ask for a …

Why Your Online Shoppers Don’t Take the Bait

Why Your Online Shoppers Don’t Take the Bait

You think you’re dangling an enticing lure in front of your customers’ eyes. You plan to set the hook and reel them in. But what you don&rs…

Click-to-Call [Infographic]

Click-to-Call [Infographic]

  Most dealers understand the importance of making it easy for customers and prospects to find contact information. Websites often have prominent &…

Facebook Marketing BootCamp Summary

 

Facebook Marketing Solutions recently held a series of six marketing bootcamp webinars for Facebook business pages. In case you missed them, here are brief summaries of some of the highlights:

  1. Why Facebook for Business? Besides the fact that 800 million people are on Facebook, word of mouth marketing is twice as likely to result in engagement and four times as likely to result in purchase than any other form of marketing.

  2. Connecting with Customers: Facebook provides businesses with proven methods to connect with and engage their customers. By building out your business page, engaging with current customers and providing them with incentives to come to your store, you have the opportunity to both build customer loyalty and reward them for their loyalty.
  3. Facebook Ads: Facebook allows businesses to target a very specific audience using demographic and geographic data, or by workplace, education, likes and interests. To create effective ads, use Facebook insights to see who’s already visiting your site.
  4. Sponsored Stories: As any marketing expert knows, it’s better for someone else (especially a customer) to say something nice about you than for you to say something nice about yourself. Customers referred from others generate higher profit margins than other categories of customers. Sponsored stories allow businesses to turn their customers’ engagement into stories for those customers’ friends to see.
  5. Insights & Optimization: Perhaps the two most important elements of good marketing are getting the right message to the right audience at the right time and optimizing future marketing efforts with effective result analysis. Insights is Facebook’s reporting and analysis tool designed to help you optimize your campaigns from both the creative and technical stand points.
  6. Making Technology Social: Marketing is about pushing information out to your target audience and social media platforms have an unprecedented ability to reach deeper and further into your desired market. Facebook has built several tools that can help businesses make their technology “social” to achieve this depth of penetration.

To read more in-depth summaries of the Facebook weekly webinars, follow this link to our customer loyalty blog, Driving Retention: www.drivingretention.com

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