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Mike Rocchi

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Name: Mike Rocchi
Title: President
Company: Hyundai
Phone: Private
Location: Private , Private
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Blog Posts

What's the Deal With Split Deals?

by Derrick Woolfson 12 hours ago

What's the Deal With Split Deals?

by Derrick Woolfson 12 hours ago
We have all had one time or another where we had to split a deal. Splitting that deal, however, was often easier said than done. Once we had an agreem…
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Top Reasons to Avoid the Island Mentality When it Comes to Meetings

by Derrick Woolfson 12 hours ago

Top Reasons to Avoid the Island Mentality When it Comes to Meetings

by Derrick Woolfson 12 hours ago
Week after week we have the same meeting at the dealership. That is the GM sitting down with each department manager to review where they are at, projectio…
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Customer Experience Upgrades in 3 Simple Steps

by Chris Miller 18 hours ago

Customer Experience Upgrades in 3 Simple Steps

by Chris Miller 18 hours ago
Customers don’t necessarily arrive at your dealership expecting a great experience. When it comes to service, many dread a higher-than-normal repair …
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Horizons Are Bright - Multi-Touch Attribution Makes an Entrance

by Matt Copley 18 hours ago

Horizons Are Bright - Multi-Touch Attribution Makes an Entrance

by Matt Copley 18 hours ago
Attribution is a constant source of frustration for dealership managers, especially since online shopping entered the scene over the last 15 years. The aut…
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Rock’s Rants: Service Advisors and Phones

by Ken Rock 20 hours ago

Rock’s Rants: Service Advisors and Phones

by Ken Rock 20 hours ago
It's 7:00 a.m. and your dealership's service lane is filled with customers and their vehicles. As a service advisor, your job is to greet these cus…
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