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Mike Whitty

Mike Whitty Author, Trainer, Consultant

Exclusive Blog Posts

What People Are Looking For In An Auto Repair Shop

What People Are Looking For In An Auto Repair Shop

Those who have been involved in some sort of accident have the next step of finding an auto repair shop. These shops are not all created equal as some are …

One Price Selling – What Are You Waiting For?

One Price Selling – What Are You Waiting For?

Most Dealers are closer to a One Price Selling sales process than they may realize. If you’re an excellent pre-owned dealer you’re basically no…

What Is Your Chemistry With Women Buyers?

What Is Your Chemistry With Women Buyers?

Wow, its December. Last month of the year. Now is the perfect time to begin to reflect on the customer processes, engagement and strategies you have in pla…

Want to Advance in Business? Here are a Few Ways to Stay on Top of Your Game

Want to Advance in Business? Here are a Few Ways to Stay on Top of Your Game

If it’s time for you to take the next steps in your career, there are some tried-and-true methods that can ensure your success. All business professi…

BDC training for 2017

BDC training for 2017

  We have a service and sales bdc team for each of our stores. One is a Hyundai store and the other is a Chevrolet store. We have Three sales Bus…

A common complaint among sales managers is that they don't get enough cooperation from their employees. You have to realize that you need to give before you can expect to receive. If you want employees who will work with initiative, ingenuity, and enthusiasm, you have to make them feel good about their job and about themselves.

Praise help to focus on the positive
The main purpose for getting into the habit of praising your employees is because a sales manager too often overlooks all the things an employee does correctly and only focuses on the employee's occasional mistake. Because bosses expect certain things from their employees, they don't feel the need to compliment or acknowledge routine performance; when in essence, this acknowledgment is exactly what an employee needs to feel worthy.

Create a stimulating work environment
A manager's main responsibility is to motivate his/her employees so that they become outstanding workers. The success and welfare of your employees is dependent upon the supportive work environment surrounding them. Providing employees with an atmosphere that is pleasant, stimulating and verbally rewarding will gain you the loyalty and commitment you are striving for. When employees are happy in the work environment they perform more productively.

Praise helps boost confidence and performance
When an employee feels uncertain about his level of appreciation, his ability to perform at his optimum may be impaired. The key to building self-esteem, confidence and motivation in employees is to compliment them for even small contributions. Make it a point to praise your employees on a regular basis. Recognizing consistently good performance is just as important as recognizing an outstanding performance. The added confidence and pride you instill through praise will maintain your employees' momentum to achieve.

Show your employees you're proud of them
One of the biggest misconceptions managers hold is that when they praise employees, they must do it really well. Paying compliments may not be something you are accustomed to. It is a behavior that has to be learned by many people. If you're not used to praising, your initial attempts may sound unnatural. But as with any type of repetition, the more you do it, the more comfortable it becomes. The only way you can get your employees to want to work for you is to let them know they are appreciated. The one phrase we seldom hear from management is "I'm really proud to have you on my team!"

Your employees are your most valued asset.
Don't let your busy schedule and numerous responsibilities distract you from remembering that the most important asset in your department is your employees. They are the ones who will ultimately determine your success and subsequent promotions. Realize their value and nurture them because without them, you have no career. Personal praise from one's boss is one of the greatest motivators in the workplace, and ranks higher than monetary rewards. When you praise your employees always be sincere — because false complimenting can backfire. Look for legitimate reasons to compliment employees and make complimenting a part of your daily routine.

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