Moe Bakhtiari

Company: Get My Auto

Moe Bakhtiari

Get My Auto

Jun 6, 2018

5 Ways to Improve Your Dealership Marketing Strategy

Are your marketing efforts reaping rewards? Have you seen a strong ROI from your marketing dollars? If you’re not satisfied with your dealership’s consumer outreach, now’s the time to change it—and we can show you how. In this post, we’ll offer five steps you can take to revise, fine-tune, and ultimately transform your marketing approach.

Improving Your Dealership Marketing Strategy

Get your whole team involved.

If you’re going to go back to the drawing board, and dream up a whole new dealer marketing strategy, a good place to start is with simply assembling the right people. Get sales reps involved, and also customer service associates. They may be able to identify some gaps in your marketing approach that you haven’t even considered, based on their customer interactions. Always aim for a plurality of perspectives.

Research the competition.

How do other local dealerships market themselves? Where do they seem to be spending their ad dollars? What works and doesn’t work about their marketing approach? Spend some time reviewing your competitors’ blogs, social media presence, website content, and more, gleaning inspiration for your own marketing efforts.

Consult with your analytics.

There’s a saying in the marketing world—that marketing without data is like flying blind. Hopefully, you have some numbers you can look at—Facebook insights, Google Analytics—to get some sense of how your digital marketing dollars have been allocated historically, and what results you have to show for it. This can be a helpful way of determining which parts of your existing strategy work and which don’t.

Set the right priorities.

Your budget is doubtless going to be limited, so make sure that you focus on the marketing efforts that are most essential—and most beneficial—for dealership success. The areas of focus that Get My Auto recommends include:

  • A good dealership website, made to convert
  • Facebook, both organic and paid
  • Craigslist ads

In addition, there can sometimes be value to Instagram and email marketing, but only after you’ve made a strong investment in those top three.

Construct buyer personas.

Finally, remember that your marketing outreach always needs to be targeted toward your buyers—which means knowing who those buyers are. That’s why it’s wise to invest in buyer personas, compiling some basic demographic data to sketch out who those buyers are and what they are looking for in their next used vehicle.

 

Moe Bakhtiari

Get My Auto

Marketing Director

2187

3 Comments

Jun 6, 2018  

Great stuff as always, Moe... thanks for sharing! 

Moe Bakhtiari

Get My Auto

Jun 6, 2018  

Thank you Scott!!

Kristen Tepper

IncentiveFox

Jun 6, 2018  

This is super thorough and could not agree more on the targeted marketing and BUYER PERSONAS! Knowing who the buyer is, is crucial and now we can take it even what step further and learn what type of buyer they are, what their conversation "hot buttons" are and their "turn offs" are. And according to Econsultancy, for every $92 spent acquiring customers, only $1 is spent converting them. INSANE!

We (Incentivefox) actually teamed up ddk genius group to create an incentivized survey for automotive dealerships customers to take before they visit the dealership that will tell the dealership and the salesperson the type of buyer/customer they are along with conversation starters that will resonate with them specifically. 

It's backed by the science, and the man (Dr. Howard Moskowitz) that transformed the spaghetti sauce industry through horizontal segmentation, his research found that the emotional part of our brain makes choices much quicker than the rational part and we do not capitalize on that in our relationship growing/sales process. 

^^^ Watch the Ted Talks link above ^^ It's great and so insightful about human behavior and choices!

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