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Pros: They upload whatever I need in a timely manner.
Pros: Pricing is good and a lot is included!
Pros: Not many - somewhat integrated to Reynolds for features like inventory feeds - which we didn't use.
Cons: Regardless of discussions and meetings before the contract, only templated sites were available. And those performed poorly, losing us more than 40% of our site traffic in less than 60 days.
Pros: Happy with our site! The price is right and the customer service is great!
Pros: I like the customer service, they get anything fixed right that I need them to take care of. I like that it's ease to use and the pictures upload really fast.
Cons: They said there was nothing they liked about the web site. Hard to navigate, wasn't user friendly. They couldn't think of anything nice to say about it.
Pros: I can trust them. They help me come up with great, innovative ideas. Return on investments is good, I can see it track through into the dealership. People are good at quantifying what I have to say and put it into words.
Cons: None that I can speak about.
Pros: Reynolds certified vendor, easy to navigate back end
Cons: Limited in call to actions, forms, customization
Pros: The only thing they seem to do well is manage our social media, but I've never had another company do it, so I don't have much to compare to.
Cons: The websites are garbage. Our conversions fells to 0.8%. Last month, our most bought keyword for PPC was "car detailing". We don't detail cars here. The entire product is amateurish. You can get better websites for a few hundred dollars than the garbage Naked Lime delivers.
Cons: Prior to my taking the Marketing position at Colonial Toyota, the previous director used Naked Lime, or shall I say Naked Lime used him. They took the money and never did a thing with the website. When I came on board I started to monitor our websites and realized Naked Lime was our Scion Web Host. I called them and said "Why does this website look so bad" Their answe was: It is only as good as what you put into it. Dealer.com is a fabulous vehicle web host. I called them and ask for help. I called Naked Lime and told them I was canceling. My rep, said yea ok, but he didn't sound like he knew what he was talking abuot, so I sent a certified letter dated in Nov of 12, giving them a 2 month notice. My new Scion Dealer.com site was launched 2 months ago, but it was brought to my attention, when you do a google search, Naked Lime still has the old site up, and is is still bad. I called them and told them again. The CSI rep said, Oh, we have no record of your cancel, which is a total lie. It is taking me time and effort to get them to take down the old site, I talked to 2 more csi people, and the Supervisor was supposed to call me back. This company is in a word "HORRIBLE"
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