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NetTrak ILM

NetTrak ILM

NetTrak Lead Manager

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About the Product

Find out what thousands of franchised Auto Dealers already have... Finally, a Lead Management / CRM Solution that is easy to use, feature-rich, reliable and affordable for any sized Dealership. NetTrak = Automobile Lead Management / CRM Valuable Tools for Management Valuable Tools for Sales Consultants Effective Lead Management = Better Advertising Targeting Maximized Management Efforts Maximized Sales Consultant Efforts More Vehicle Sales Now Effective CRM Functions = More Service After the Sale More Vehicle Sales for the Future! www.nettraklm.com

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Product Summary

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Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

Dealer Rating
Reviewed by an Internet Director Jan 30, 2012
Recommended: NO
✅ Verified Rating

Pros: Garbage

Cons: Total Garbage

Dealer Rating
Reviewed by an Office Associate Nov 17, 2011
Recommended: NO
✅ Verified Rating

Pros: there really isint a pro- it does its job

Cons: Its okay, but really old fashioned & not too user friendly. You aren't able to send out awesome email marketing campaigns through this system (because theyre all HTML based) and at the end of the day why are we using a system that wont allow us to email market to customers properly?

Dealer Rating
Reviewed by an Internet Salesperson Aug 9, 2011
Recommended: YES
✅ Verified Rating

Pros: very easy to navigate through, great tech support, reports are accurate, sorting customers is easy.

Cons: cannot copy and paste things to it very well.

Dealer Rating
Reviewed by an Internet Salesperson Mar 3, 2011
Recommended: NO
✅ Verified Rating

Pros: Has lots of pros, just not the ones we signed up for!

Cons: They keep promising the new buzztrak that is supposed to do everything we signed up for it to do. We were originally getting the upgrade when we signed up. Then we signed and were told by August. Its now March and we are being told by mid summer!!!! The good news is our contract will be up before we ever get what we were promised...........I just don't understand how a company can show you a product when signing a contract and during your whole contract you never get it!!!!!

Dealer Rating
Reviewed by an Owner Dec 31, 2010
Recommended: NO
✅ Verified Rating

Pros: better than Elead

Cons: duplication of effort - "Car Research CRM" does it all. Net track is really for internet use only

Dealer Rating
Reviewed by an Owner Dec 30, 2010
Recommended: YES
✅ Verified Rating

Pros: Simple to use and navigate

Cons: Hard to answer emails from cell phone.

Dealer Rating
Reviewed by an OEM Executive Dec 30, 2010
Recommended: NO
✅ Verified Rating

Pros: We use BUZZTrack from ADP (was not on the list) Many features

Cons: Not customizable enough for our needs. Very complex to use. We are having a hard time getting our salesforce to use it properly.

Dealer Rating
Reviewed by an Internet Salesperson Dec 29, 2010
Recommended: NO
✅ Verified Rating

Pros: ILM is BuzzTrak also names NetTrak from BZ-Results or ADP. Let me think... pros, I like some of the people who work there does?

Cons: Poor customer service, CRM is out of date and is not compatible with our website.

Dealer Rating
Reviewed by an Owner Dec 29, 2010
Recommended: NO
✅ Verified Rating

Pros: It's easy to use, easy to send emails, easy to check history of leads. Easy to send bulk emails. Reports are easier to understand, and you can drill down on each section.

Cons: Since ADP took over, it's customer service has declined. It has yet to merge completely with the ADP CRM which requries double entry by users and a waste of time. If something changes in CRM...it may affect the reports in Buzztrak. Would like to be an admin that can add and update users myself.

Dealer Rating
Reviewed by a BDC Manager Dec 29, 2010
Recommended: YES
✅ Verified Rating

Pros: Works day in and day out. Manages the leads, great pre-loaded templates, user friendly.

Cons: Wishes it better integrated with oru current CRM

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