The HigherGear CRM is designed by auto dealers for auto dealers. Our mission is to produce an intuitive, user-friendly CRM that provides dealerships superior lead management, showroom control, accountability, & tracking, to maximize every opportunity.
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Pros: They have done a good job but we are growing out of their products!
Cons: processes aren't quick enough
Pros: I have been with higher gear a long time, no issues and it is very easy to use.
Pros: Looking forward to the changes of moving to a web based version.
Cons: Server based and it keeps going down.
Pros: User friendly, very pleased with the texting .
Pros: Meets all our needs! I have control to change settings! We have compete Web control!
Pros: used for a long time and it does what we need for the most part!
Cons: Instant updates don't happen. takes time to look at one vehicle at a time. wish they had to do lists!
Pros: This CRM is going through a massive update right now. We are still on the older version (we don't want to switch until we are certain it is ready) and it works quite well. We look forward to making the switch here soon, they company is always trying to get better and make improvements.
Cons: System is a little bit antiquated, but it does exactly what it needs to do.
Pros: This CRM is very functional, allows you to use it without having to think or try too hard. Good from an internet directors standpoint because it allows for a lot of transparency for tracking.
Cons: We need better efficiency! Very limited!
Cons: slow support from HigherGear. They also are not open on the weekend. Sometimes we wait days to resolve problems!
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