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OneCommand

OneCommand

HigherGear CRM

 Rate Product
Star Rating Distribution:
6
4
9
3
2
Rating by Job Title:

Contact Info

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About the Product

The HigherGear CRM is designed by auto dealers for auto dealers. Our mission is to produce an intuitive, user-friendly CRM that provides dealerships superior lead management, showroom control, accountability, & tracking, to maximize every opportunity.


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Product Summary

Star Rating Distribution:
6
4
9
3
2

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

Company is great.
Reviewed by a Sales Manager September 13th
Recommended: YES
✅ Verified Rating

Pros: Structure is good but outdated.

Cons: We need more options and updates.

Everything is included.
Reviewed by a BDC Manager September 7th
Recommended: YES
✅ Verified Rating

Pros: Saves money and time. It couldn't be better.

Cons:

Affordable but outdated.
Reviewed by General Manager June 27th
Recommended: YES
✅ Verified Rating

Pros: Saved a lot of money.

Cons: Long outdated. We had a rep for awhile that we loved, but after they got bought out from CDK- they got rid of him and everything went downhill from there.

Responsive
Reviewed by General Manager June 25th
Recommended: YES
✅ Verified Rating

Pros: Responsive and good with their support.

Cons: takes awhile to get through the processes.

Somewhat satisfied with.
Reviewed by Internet Director June 13th
Recommended: YES
✅ Verified Rating

Pros: The product is okay, but needs more technology. Is user friendly, but not great. So-so support.

Cons: The product is okay, but needs more technology. Is user friendly, but not great. So-so support.

Somewhat satisfied with.
Reviewed by BDC Manager May 8th
Recommended: YES
✅ Verified Rating

Pros: Is good for a smaller dealership. Still getting integrated.

Cons: Can't do everything with the old system. Applies to the newer system too. Still getting integrated.

I give this a strong 4
Reviewed by Service Manager March 7th
Recommended: YES
✅ Verified Rating

Pros: They have good marketing, very effective in doing emails and phone calls for us, if I want a specific spreadsheet they are very responsive in getting it to me.

Cons:

Horrible
Reviewed by BDC Manager February 23rd
Recommended: NO
✅ Verified Rating

Pros: Not much.

Cons: Horrible CRM. No functionality, not a lot of structure. Outdated.

More options would be good.
Reviewed by a Dealer Professional January 30th
Recommended: YES
✅ Verified Rating

Pros: Customer service is OK.. But few and far between.

Cons:

OK just old fashioned
Reviewed by an Internet Salesperson Oct 31, 2017
Recommended: YES
✅ Verified Rating

Pros: They have done a good job but we are growing out of their products!

Cons: processes aren't quick enough


Contact Info

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