The HigherGear CRM is designed by auto dealers for auto dealers. Our mission is to produce an intuitive, user-friendly CRM that provides dealerships superior lead management, showroom control, accountability, & tracking, to maximize every opportunity.
Do you work for OneCommand? Claim your page now!
Pros: They have good marketing, very effective in doing emails and phone calls for us, if I want a specific spreadsheet they are very responsive in getting it to me.
Pros: Not much.
Cons: Horrible CRM. No functionality, not a lot of structure. Outdated.
Pros: Customer service is OK.. But few and far between.
Pros: They have done a good job but we are growing out of their products!
Cons: processes aren't quick enough
Pros: I have been with higher gear a long time, no issues and it is very easy to use.
Pros: Looking forward to the changes of moving to a web based version.
Cons: Server based and it keeps going down.
Pros: User friendly, very pleased with the texting .
Pros: Meets all our needs! I have control to change settings! We have compete Web control!
Pros: used for a long time and it does what we need for the most part!
Cons: Instant updates don't happen. takes time to look at one vehicle at a time. wish they had to do lists!
Pros: This CRM is going through a massive update right now. We are still on the older version (we don't want to switch until we are certain it is ready) and it works quite well. We look forward to making the switch here soon, they company is always trying to get better and make improvements.
Cons: System is a little bit antiquated, but it does exactly what it needs to do.
Learn tips and tricks for finding the right vendor products for your store.