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OneCommand

OneCommand

HigherGear CRM

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Star Rating Distribution:
5
3
10
3
2
Rating by Job Title:

Contact Info

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About the Product

The HigherGear CRM is designed by auto dealers for auto dealers. Our mission is to produce an intuitive, user-friendly CRM that provides dealerships superior lead management, showroom control, accountability, & tracking, to maximize every opportunity.


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Product Summary

Star Rating Distribution:
5
3
10
3
2

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

I give this a strong 4
Reviewed by Service Manager March 7th
Recommended: YES
✅ Verified Rating

Pros: They have good marketing, very effective in doing emails and phone calls for us, if I want a specific spreadsheet they are very responsive in getting it to me.

Cons:

Horrible
Reviewed by BDC Manager February 23rd
Recommended: NO
✅ Verified Rating

Pros: Not much.

Cons: Horrible CRM. No functionality, not a lot of structure. Outdated.

More options would be good.
Reviewed by a Dealer Professional January 30th
Recommended: YES
✅ Verified Rating

Pros: Customer service is OK.. But few and far between.

Cons:

OK just old fashioned
Reviewed by an Internet Salesperson Oct 31, 2017
Recommended: YES
✅ Verified Rating

Pros: They have done a good job but we are growing out of their products!

Cons: processes aren't quick enough

perfect!!!
Reviewed by Internet Director Sep 27, 2017
Recommended: YES
✅ Verified Rating

Pros: I have been with higher gear a long time, no issues and it is very easy to use.

Cons:

Company making changes!
Reviewed by a Dealer Professional Jul 27, 2017
Recommended: NO
✅ Verified Rating

Pros: Looking forward to the changes of moving to a web based version.

Cons: Server based and it keeps going down.

Very Pleased with the product!
Reviewed by a BDC Manager Jul 25, 2017
Recommended: YES
✅ Verified Rating

Pros: User friendly, very pleased with the texting .

Cons:

My Salespeople Love this CRM!!
Reviewed by a Sales Manager Jun 2, 2017
Recommended: YES
✅ Verified Rating

Pros: Meets all our needs! I have control to change settings! We have compete Web control!

Cons:

Easy to manage!
Reviewed by a BDC Manager May 12, 2017
Recommended: YES
✅ Verified Rating

Pros: used for a long time and it does what we need for the most part!

Cons: Instant updates don't happen. takes time to look at one vehicle at a time. wish they had to do lists!

Great CRM
Reviewed by an Internet Salesperson Apr 24, 2017
Recommended: YES
✅ Verified Rating

Pros: This CRM is going through a massive update right now. We are still on the older version (we don't want to switch until we are certain it is ready) and it works quite well. We look forward to making the switch here soon, they company is always trying to get better and make improvements.

Cons: System is a little bit antiquated, but it does exactly what it needs to do.


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