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OneCommand

OneCommand

HigherGear CRM

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Star Rating Distribution:
3
2
8
3
0
Rating by Job Title:

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About the Product

The HigherGear CRM is designed by auto dealers for auto dealers. Our mission is to produce an intuitive, user-friendly CRM that provides dealerships superior lead management, showroom control, accountability, & tracking, to maximize every opportunity.


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Product Summary

Star Rating Distribution:
3
2
8
3
0

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

My Salespeople Love this CRM!!
Reviewed by a Sales Manager June 2nd
Recommended: YES
✅ Verified Rating

Pros: Meets all our needs! I have control to change settings! We have compete Web control!

Cons:

Easy to manage!
Reviewed by a BDC Manager May 12th
Recommended: YES
✅ Verified Rating

Pros: used for a long time and it does what we need for the most part!

Cons: Instant updates don't happen. takes time to look at one vehicle at a time. wish they had to do lists!

Great CRM
Reviewed by an Internet Salesperson April 24th
Recommended: YES
✅ Verified Rating

Pros: This CRM is going through a massive update right now. We are still on the older version (we don't want to switch until we are certain it is ready) and it works quite well. We look forward to making the switch here soon, they company is always trying to get better and make improvements.

Cons: System is a little bit antiquated, but it does exactly what it needs to do.

Love this CRM
Reviewed by a Dealer Professional April 13th
Recommended: YES
✅ Verified Rating

Pros: This CRM is very functional, allows you to use it without having to think or try too hard. Good from an internet directors standpoint because it allows for a lot of transparency for tracking.

Cons: None

OK but limited possibilities
Reviewed by an Internet Salesperson April 3rd
Recommended: NO
✅ Verified Rating

Pros:

Cons: We need better efficiency! Very limited!

New update is needed!
Reviewed by BDC Manager March 15th
Recommended: NO
✅ Verified Rating

Pros:

Cons: slow support from HigherGear. They also are not open on the weekend. Sometimes we wait days to resolve problems!

not happy with this product!
Reviewed by General Sales Manager March 6th
Recommended: NO
✅ Verified Rating

Pros: OK for basic needs!

Cons: This product is outdated! We use it because we are used to it and it too hard to change. hoping they will not be so cumbersome in the future!

We dropped this CRM!
Reviewed by a BDC Manager March 3rd
Recommended: NO
✅ Verified Rating

Pros: none

Cons: had to put in too much info by myself! It was just too time consuming! We are happy we switched!

Great Customer Service
Reviewed by a Sales Manager March 2nd
Recommended: YES
✅ Verified Rating

Pros: This is a great CRM. Meets all our needs! I have control to change settings!

Cons: none

Works Wells
Reviewed by an Internet Salesperson February 27th
Recommended: YES
✅ Verified Rating

Pros: Compared to Elead1, I would give them a 3/5. It works well and is fairly easy to use.

Cons: The main issue we have is that our email templates get flagged as spam.


Contact Info

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