Notifications & Messages

Jared Hamilton
From: Jared Hamilton
Hey - It’s time to join the thousands of other dealer professionals on DrivingSales. Create an account so you can get full access to the articles, discussions and people that are shaping the future of the automotive industry.
×
Paul Potratz

Paul Potratz COO

Exclusive Blog Posts

How to Maintain your Car (Maintenance that every Car Needs)

How to Maintain your Car (Maintenance that every Car Needs)

People will purchase a car with much significance. But, car maintaining schedule is fixed by very few. There are many parts in a car. So, regular maintenan…

Akio Toyoda Announces e-Palette Future for Toyota, It’s More than a Concept "Vehicle"

Akio Toyoda Announces e-Palette Future for Toyota, It’s More than a Concept "Vehicle"

On day one of the 2018 CES Show, an enthusiastic crowd of 400+ media gathered at Mandalay Bay to hear Akio Toyoda’s vision of the future.  Akio …

Trust Isn't Limited to Just Offering Pricing & Services Online

Trust Isn't Limited to Just Offering Pricing & Services Online

Trust is imperative as it offers the customer the peace of mind that they have made the right decision regarding the servicing of their vehicle. And while …

Is your SEO company interlinking?

Is your SEO company interlinking?

Adding relevant content just isn't enough.  As I have written many times SEO is so much more.  Interlinking is another part of the SEO&…

3 Biggest Mistakes as a Manager

3 Biggest Mistakes as a Manager

Becoming a Manager at 25 years old, only 3 years after accidentally stumbling into the Automotive Industry, created many challenges that were truly unexpec…

Using Facebook as a CRM for Auto Dealers

Using Facebook as a CRM for Automotive Sales

Facebook is an intelligent Customer Relations Management Tool for auto dealers, allowing you to group your friends into lists. Automotive Sales Professionals can use Friend Lists to manage their relationships with past customers as well as potential leads.

Facebook allows a more personal level of marketing than email or direct mail while still letting you potentially reach thousands of people in your market. You can divide your friends into lists, such as leads and past customers, broken down by brands or models. The more specific the categories, the better you can microtarget each group with a fine-tuned message. For example, one list could include Customers that have Purchased the 2011 Ford Fiesta, and another, leads interested in the 2011 Ford Fiesta.

Once you have these lists set up, you can add all new friends to the proper list going forward. Successful automotive sales requires reaching people where they are. Right now, people are on Facebook constantly, and your sales department can build relationships and send messages to keep in contact. Ultimately, an organized social media campaign yields more leads and more sales for your dealership.

For a detailed walkthrough of using Facebook as a CRM, click here to watch our tutorial video! Also see this Think Tank Tuesday episode about using Facebook as a CRM.

 Unlock all of the community & features  Join Now