CDK's purchase of Auto/Mate may create a major disruption in the dealer management system (DMS) industry. Here is our take. DOWNLOAD
Once you’ve built a fan base for your auto dealership on Facebook, you want to take full advantage of opportunities to survey them and ask questions to get feedback about how to reach them. Surveys are important to make sure that you are on the right track to reach the most leads and sell the most cars.
Facebook has made this process easier by developing a “Question” option that appears right at the top of the page where you post your status update. Facebook is still working on rolling this feature out to all users, but once this appears on your car dealership’s Facebook business page, you can ask people about what they’d like to see in a service department or poll them on their experience with your sales staff. The results then show up right on your page for all to see, and the best part is it’s built right into Facebook so you don’t have to install any extra applications.
When developing surveys for your auto dealership and wondering which audience is the best to reach, consider the fans that you have on Facebook. These people are already proven to be active in social media and more likely to respond to a poll, especially if you offer a service coupon or some other incentive for participants.