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Jared Hamilton
From: Jared Hamilton
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Paul Potratz

Paul Potratz COO

Exclusive Blog Posts

Women in the Dealer Workforce: Where We Are & Where We Can Go

Women in the Dealer Workforce: Where We Are & Where We Can Go

It’s no secret that women make up a small portion of the dealer workforce and turnover among women is high. By not attracting and retaining women in the …

Car Subscriptions - Q and A with Bill Playford

Car Subscriptions - Q and A with Bill Playford

I had the chance to interview Bill Playford about car subscription services, and how they're going to change the marketplace. Take a look what this ins…

Be The Exception

Be The Exception

How brilliant marketers find and follow what makes their stories different in a world full of average content DrivingSales is excited to announce th…

Keeping Up with the Joneses in Quick Lube

Keeping Up with the Joneses in Quick Lube

More than half of all sales customers will abandon your dealership’s service department in the first year. It’s a widely varying statistic &nda…

It Has Never Been Easier To Be Average

It Has Never Been Easier To Be Average

It has never been easier to be average. This post was written by Jay Acunzo, who will be speaking at the upcoming DrivingSales Executive Summit in Octob…

Measuring Social Media Campaigns for Auto Dealers

Social media campaigns for auto dealers should be designed to deliver performance and ROI for dealerships and dealer groups. Not all campaigns should be evaluated the same, nor should the same metrics be used. In order to track the success of a campaign, dealers should set objectives upfront to help identify key performance indicators.

First, dealers should determine what their campaign sets out to accomplish. Here are three
objectives to get you started:

  1. Increase reach - exposing new car prospects to your brand
  2. Drive a specific call to action – sign-up for email list, opt-in to mobile text program, Facebook “like,” filling out a form, scheduling an appointment
  3. Incentivized sharing – reward customers based on their behavior

Over a period of time, track individual campaigns using historical benchmarks. Then assign
weighting values accordingly. For example, a campaign designed to build an auto dealer’s
database will be weighted heavily on data capture versus a campaign to drive awareness, which
could be rated on such tactics as influence sharing through a viral invitation. There are many
different combinations for weighting values as usually multiple objectives come into play in most
social media campaigns. 

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