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Read the latest blog by Kimberly Roselle of Potratz as she talks all about her latest experience while at the dealership.
Simple fact: I take care of my cars. In the 17 years I have been driving, I have only had three cars. I am currently driving a 2005 Chevy Cobalt. I bought the first run of this car during Employee Pricing. Despite some issues with the fit and finish I have no serious complaints. But now after seven years and 120 thousand plus miles there are some issues. I can no longer ignore the fact that it’s time for a new car, and therefore the hunt has begun.
This weekend I test-drove three cars: The Chevrolet Cruze, The Ford Focus, and The Honda Civic. My experience at each dealership was as varied as the cars.
Lets start with Chevy Cruze. My husband and I drove onto the lot and quickly found the Cruze. We walked through and peeked in at a few. Then the salesman arrived. I will call him Junior Joe. He was full of energy and knowledge and was very excited; he actually reminded me of a puppy. I went for a test drive and I was honest that I was not looking to buy today. Today was all about test drives and gathering info. Junior Joe never pushed me, and before I left he gave me a brochure and his business card.
At the next dealership, we drove around and did not see a single Focus, so we decided to walk around and look at Fusions. While we were perusing, no one came over, so we walked next door to the Honda dealership. We barely stopped at the Civic when salesman Safari Sam approached. He was not overly knowledgeable about the car and barely knew any incentives. Before I left Safari Sam gave me a brochure and his business card.
While at the final dealership of the day, we found one Focus. We hadn’t even gotten out of the car when the salesman came over. I’ll call him Mafia Max. He kept pushing me to drive it and then during the test drive tried to insist that we stop so my husband could also drive it. This was problematic to me because I had made it very clear to Mafia Max that this was to be my car. We got back to the dealership and he tried to push for the sale but I stood my ground informing him yet again, that I am only researching. Before I left he gave me a brochure and his card.
We arrived at home and that’s when the true comparisons began. Of the three brochures. Ford was the worst, containing no specs and no details. Chevy and Honda were both comparable. As I was looking at the brochures I realized the Honda wasn’t for me and I quickly crossed the Civic off my list. Now it’s a duel between the Chevy and Ford.
As of now I have yet to make up my mind, but there are various factors to weigh before making my decision. Obviously this includes the features available for each of the vehicles, including fuel economy and safety. But, I have found myself also analyzing my decision based on the salesmen themselves and the experience they provided me while I was at their dealership. I have many factors to consider, but after reading this I’m wondering, which dealership would you choose?