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Who went the extra mile for our clients or a fellow team member? Who had a great attitude all week? Who was able to brighten up everyone's day?
During our weekly staff meetings, each team member votes for the Fish Award winner. The criteria? They display one or more of these four principles:
Play: Have fun! Make our clients feel as though they can have fun while they're here too.
Make Someone's Day: When a client stops by, make them your main focus. Is it a day where it's just the Potratz team at the office? Always find out what you can do to make your coworker's day easier or to make them smile.
Be There: At some workplaces, people will be there in body but their mind will be elsewhere. 'Be there' means there's no disconnect. You should be completely focused on your work and others around you. Don't hesitate to help your coworkers maintain a positive attitude too.
Choose Your Attitude: When you wake up in the morning, you choose whether to be nice and friendly, or to be mean and surly for the rest of the day. The right answer, of course, is to 'choose' to be nice and friendly every day. That good feeling will spread to others!