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Paul Smith

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Name: Paul Smith
Title: General Manager
Company: Toyota of Redlands
Phone: Private
Location: Private , Private
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Blog Posts

How to Foster Meaningful Communication and Cooperation at Your Dealership

by ProMax Software 8 hours ago

How to Foster Meaningful Communication and Cooperation at Your Dealership

by ProMax Software 8 hours ago
by Melissa Sinclair We’ve all seen it. Different departments in an auto dealership – accounting, customer service, programming, and sales &n…
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3 Innovative Recall Tactics

by Scot Eisenfelder 10 hours ago

3 Innovative Recall Tactics

by Scot Eisenfelder 10 hours ago
Many dealers struggle with getting customers to bring their vehicles in to take care of recall issues. The fact that the average recall completion rate is …
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What are the Odds?

by Jim Flint 10 hours ago

What are the Odds?

by Jim Flint 10 hours ago
On any given day, weathercasters in our area predict a 20% chance of rain. It’s a safe bet with a one in five chance of being correct. In an indus…
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Freebie Friday: How to Combat Flat Vehicle Sales [VIDEO]

by Bill Wittenmyer 11 hours ago

Freebie Friday: How to Combat Flat Vehicle Sales [VIDEO]

by Bill Wittenmyer 11 hours ago
Bill Wittenmyer explains why dealerships shouldn't be afraid of slowing vehicles sales and the actions they can take to remedy that in this episode…
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Three Summer Upsell Questions Service Advisors Can Ask

by Jason Unrau 11 hours ago

Three Summer Upsell Questions Service Advisors Can Ask

by Jason Unrau 11 hours ago
The 2018 Cox Automotive Service Industry Study gives dealers a chance to laud their service advisors instead of admonishing them. One very important statis…
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