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Pierre Legault

Pierre Legault Director Performances, CRM Operations and BDC

Profile

Name: Pierre Legault
Title: Director Performances, CRM Operations and BDC
Company: H Gregoire Group
Phone: Private
Location: Private , Private
Summary:
With over 15 years of experience in the automotive industry and touching a few hundred dealers accross North America, I have gather a ton of Best Practices in all areas of a car dealership. I came to realize that processes are key to be successful. Good or bad, any process is better than none. The key here is to improve your processes in order to come on top and really drive forward.

Recent Activity

Blog Posts

Maintain Service Excellence in the Recovery

Maintain Service Excellence in the Recovery

Undoubtedly, most of the population understands that businesses need to adapt to the ‘new normal’ during the COVID-10 recovery. Between ple…

Respond to Negative Reviews the Right Way

Respond to Negative Reviews the Right Way

Businesses of all sizes should have a process for monitoring and responding to all reviews. When the reviews are negative, responding can be tricky. …

Improve Profitability Without Making a Sale

Improve Profitability Without Making a Sale

*This article previously appeared in the Reynolds and Reynolds FUEL monthly newsletter* By Robert "Skip" Scott Working with dealerships acr…

Don't Miss! Four Changes for Agencies & Dealers - Live Webinar

Don't Miss! Four Changes for Agencies & Dealers - Live Webinar

This Fourth of July marks a turning point for the car industry. Basic paid search and social campaigns won’t be enough to convince buyers to go to…

How To Maintain Your Online Presence During Unknown Times

How To Maintain Your Online Presence During Unknown Times

Maintaining your social presence is key during times like these.  More important now than ever, is to make sure to keep your brand positive, though…

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