Notifications & Messages

Jared Hamilton
From: Jared Hamilton
Hey - It’s time to join the thousands of other dealer professionals on DrivingSales. Create an account so you can get full access to the articles, discussions and people that are shaping the future of the automotive industry.
×
Podium

Podium

Podium Reviews

 Rate Product
Star Rating Distribution:
10
2
2
0
0
Rating by Job Title:

Contact Info

Do you work for Podium? Claim your company page now!

About the Product


https://www.podium.com/reviews/

expand_more read more expand_more expand_less read less expand_less
Last edited by Taylor Cutler on Jun 28, 2018

Product Summary

Star Rating Distribution:
10
2
2
0
0

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

Good tool but takes too much time to manage it.
Reviewed by an Internet Director February 7th
Recommended: YES
✅ Verified Rating

Pros: This would probably be a great tool for a large dealership.

Cons: Our small dealership finds this tool cumbersome.

Cost is good and product is efficient.
Reviewed by an Internet Director Aug 30, 2018
Recommended: YES
✅ Verified Rating

Pros: We like that we have control. Podium is the best,

Cons:

This product is outstanding.
Reviewed by an Internet Director Aug 24, 2018
Recommended: YES
✅ Verified Rating

Pros: Their chat is the best. They have the easiest format. This is the best secret in the industry.

Cons:

We went from 300 reviews a year to 1600.
Reviewed by an Internet Director Aug 23, 2018
Recommended: YES
✅ Verified Rating

Pros: Great tool for all platforms. Great solid Company with the best support team.

Cons:

Great way to be proactive
Reviewed by an Internet Salesperson Apr 24, 2018
Recommended: YES
✅ Verified Rating

Pros: Excellent product! It's priced well, the app is user friendly for our sales people. It lets us reach out proactively to the customer.

Cons:

No ability to work with bad reviews
Reviewed by Internet Director Apr 3, 2018
Recommended: YES
✅ Verified Rating

Pros: We used to like them a lot, when we could work with bad review customers.

Cons: Since they cancelled their backchannel access to customers we have not like them as much. Before, if we got a bad review, we could work with the customer to fix the problem and attempt to make them happy. We don't have that ability anymore.

Great way to get reviews
Reviewed by Internet Director Mar 27, 2018
Recommended: YES
✅ Verified Rating

Pros: I love this product. Every time I have contact with a customer, it will send them an invite to to a review on me and the dealership. It can come up on their cell phone, gmail, or facebook and then it takes them to our page to do a review.

Cons:

Great way to manage our reputation.
Reviewed by a General Sales Manager Feb 21, 2018
Recommended: YES
✅ Verified Rating

Pros: The results are beneficial and we have learned much from this process.

Cons:

Does What It's Supposed To Do
Reviewed by an Internet Director Jan 24, 2018
Recommended: YES
✅ Verified Rating

Pros: Awesome for getting reviews, and good reviews at that!

Cons: Kind of a pain to put everyone's name

Podium is the BEST!!
Reviewed by an Internet Salesperson Sep 26, 2017
Recommended: YES
✅ Verified Rating

Pros: I can't say enough good things about Podium! In the year that we've been using Podium we have seen our overall review count jump from 195 reviews to 775 and our overall rating score climb from 3.9 to 4.5 stars! The system is so simple to use and the customer support is unmatched.

Cons:


Contact Info

Do you work for Podium? Claim your company page now!

Learn to Shop

Buyer’s Guide DrivingSales Buyer’s Guides

Learn tips and tricks for finding the right vendor products for your store.

Podium Products

Podium Reviews
100% Recommended    Recom'd 14 Ratings

Reputation Management Products

96%  Recommended Recom'd 31 Ratings
100%  Recommended Recom'd 14 Ratings
Company: Podium
100%  Recommended Recom'd 7 Ratings
100%  Recommended Recom'd 1 Ratings
Company: Birdeye

 Unlock all of the community & features  Join Now