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Pros: Easy way to collect reviews on Google, Facebook and DealerRater. Collected reviews went way up quickly.
Cons: Priced only in US. Problem occurs going from customer Recommendations to actual reviews that show up online.
Pros: The system is so easy to use, and I increased my google reviews 10 fold.
Cons: hard to keep the sales staff motivated to keep using the system. I hate to do it, but i might have to spiff them.
Pros: these guys have the best tech and the best people
Pros: An easy way to solicit Google reviews or online reviews. It's not so much reputation management but encourages customers to leave reviews. You can find out who is upset before a review goes live somewhere.
Cons: It was a little glitchy for our Canadian market, but they addressed and fixed those very quickly.
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