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Podium

Podium

Podium Reviews

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About the Product


https://www.podium.com/reviews/

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Last edited by Taylor Cutler on Jun 28, 2018

Product Summary

Star Rating Distribution:
0
4
1
0
0

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

Good chat tool, gets a of traffic.
Reviewed by a General Manager 21 hours ago
Recommended: YES
✅ Verified Rating

Pros: Brings in leads and traffic. good way to communicate.

Cons:

Love the way the chat works, very professional and quick results.
Reviewed by a BDC Manager July 9th
Recommended: YES
✅ Verified Rating

Pros: Love the way the chat works, very professional and quick results.

Cons:

the plattform is rock solid.
Reviewed by a Vendor Executive June 26th
Recommended: YES
✅ Verified Rating

Pros: love them. they have a great texting tool. They are our chat provider and its our main method of communication. the plattform is rock solid.

Cons:

Very professional and answer promptly.
Reviewed by a Finance Manager/Director May 30th
Recommended: YES
✅ Verified Rating

Pros: Bring in contacts and leads.

Cons:

Good tool but takes too much time to manage it.
Reviewed by an Internet Director February 7th
Recommended: YES
✅ Verified Rating

Pros: This would probably be a great tool for a large dealership.

Cons: Our small dealership finds this tool cumbersome.

Cost is good and product is efficient.
Reviewed by an Internet Director Aug 30, 2018
Recommended: YES
✅ Verified Rating

Pros: We like that we have control. Podium is the best,

Cons:

This product is outstanding.
Reviewed by an Internet Director Aug 24, 2018
Recommended: YES
✅ Verified Rating

Pros: Their chat is the best. They have the easiest format. This is the best secret in the industry.

Cons:

We went from 300 reviews a year to 1600.
Reviewed by an Internet Director Aug 23, 2018
Recommended: YES
✅ Verified Rating

Pros: Great tool for all platforms. Great solid Company with the best support team.

Cons:

Great way to be proactive
Reviewed by an Internet Salesperson Apr 24, 2018
Recommended: YES
✅ Verified Rating

Pros: Excellent product! It's priced well, the app is user friendly for our sales people. It lets us reach out proactively to the customer.

Cons:

No ability to work with bad reviews
Reviewed by Internet Director Apr 3, 2018
Recommended: YES
✅ Verified Rating

Pros: We used to like them a lot, when we could work with bad review customers.

Cons: Since they cancelled their backchannel access to customers we have not like them as much. Before, if we got a bad review, we could work with the customer to fix the problem and attempt to make them happy. We don't have that ability anymore.


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