Pros: Bring in contacts and leads.
Pros: This would probably be a great tool for a large dealership.
Cons: Our small dealership finds this tool cumbersome.
Pros: We like that we have control. Podium is the best,
Pros: Their chat is the best. They have the easiest format. This is the best secret in the industry.
Pros: Great tool for all platforms. Great solid Company with the best support team.
Pros: Excellent product! It's priced well, the app is user friendly for our sales people. It lets us reach out proactively to the customer.
Pros: We used to like them a lot, when we could work with bad review customers.
Cons: Since they cancelled their backchannel access to customers we have not like them as much. Before, if we got a bad review, we could work with the customer to fix the problem and attempt to make them happy. We don't have that ability anymore.
Pros: I love this product. Every time I have contact with a customer, it will send them an invite to to a review on me and the dealership. It can come up on their cell phone, gmail, or facebook and then it takes them to our page to do a review.
Pros: The results are beneficial and we have learned much from this process.
Pros: Awesome for getting reviews, and good reviews at that!
Cons: Kind of a pain to put everyone's name
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