Proactive Dealer Solutions

Pros: They trained us in the beginning. We got their service and BDC training. They also have great webinars.

Cons:

Pros: Hands down the Best BDC trainers around. Frank Sacosky is the very best trainer I have ever met.

Cons: no cons worth every penny

Pros: Our dealer coach (Michael Barrett) is simply the best

Cons: none

Pros: Support, training and reporting is a plus

Cons:

Pros: BDC Training is easy and thorough.

Cons:

Pros: Their tracker program is excellent. Gives you all the data you need to coach by the numbers. Team is very easy to access and always open to new solutions. Their assistance in hiring staff has been fantastic.

Cons: Outdated methodology. They are phone first and I can appreciate that but the first goal is how to figure out the customer wants to communicate. They are slaves to the methods and I think they need to open up the ever changing shopping habits of consumers.

Pros: Every few months they come back and work on scripts. It helps a lot!

Cons:

Pros: Great scripts! Great coaching material! BDC boot camp was great and well worth the money.

Cons: none!