Notifications & Messages

Jared Hamilton
From: Jared Hamilton
Hey - It’s time to join the thousands of other dealer professionals on DrivingSales. Create an account so you can get full access to the articles, discussions and people that are shaping the future of the automotive industry.
×

Profiles: Join the world's largest
dealership professional network.

account_circle  Join Now!

Popular Comments

Derrick Woolfson
How Many of You use a tablet for New Car Delivery?

Derrick Woolfson  The one OEM uses a tablet for new car delivery, which did, in fact, increase customer satisfaction. The goal of using a tablet was to tailor the new car delivery to the customer's wants/needs. Where you can select which features - other than mandatory ones - to review with the customer. This also provides those sales consultants (with less experience) the ability to explain features/options they otherwise would not be able too. All of which can offer the customer a stress-free positive delivery. Now if they'd only follow-up the next day to thank the customer! 

Paul Clark
Advice on new small dealership

Paul Clark  Thanks Sherri for the link!  I really appreciate it. Thanks Chris, I would appreciate any input your friend might have.  I'm a sponge at this point.   Paul

Tom Provitz
BDC Process Map

Tom Provitz  I usually take a 1-7 day email, phone call and text approach. I try to meet the customer on their ground where they are comfortable.

Derrick Woolfson
How Many of You use a tablet for New Car Delivery?

Derrick Woolfson  Does your OEM have a new car delivery app on the tablet? I am curious to see if anyone else uses one?

Derrick Woolfson
CarFax Leads?

Derrick Woolfson  @Mark, the results seem mixed. I guess it depends on market area, etc? 

Derrick Woolfson
BDC Process Map

Derrick Woolfson  @Roberto, for follow-up/Answering a lead? Or the position? 

 Unlock all of the community & features  Join Now