Call Tracking & Speech Analytics

Gain valuable insight into both inbound & outbound calls with ProMax Speech Analytics. Key features like Lost Opportunity Alerts, Keyword Tracking, Conversion Trends, Searchable Transcripts and more, allow you to precisely measure the performance of your advertising sources and quality of staff calls. Click to Call streamlines the outbound dialing process and increases productivity. Audio files and call history both integrated directly into your ProMax system - Once system, One Solution