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Pros: Great customer support. Sales people love to use it because it is simple! Customers are not annoyed. It also keeps the store name and the sales person name in front of the customer. Very very affordable!
Cons: I never heard a negative comment from a employee or customer!
Pros: Automated follow up system for prospects and customers via e-mail and snail mail. Reminder lists to follow up by phone
Cons: None
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