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Jared Hamilton
From: Jared Hamilton
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Rafi Hamid AutoExecutive

Rafi Hamid AutoExecutive President-CEO

Exclusive Blog Posts

Are Remote Workers Happier Than Office Employees?

Are Remote Workers Happier Than Office Employees?

Here are some interesting insights about remote employees vs. office employees. I know many positions within a dealership don't have the option of remo…

Why You Need a Better Goal for 2017 than Simply “Sell More Cars”

Why You Need a Better Goal for 2017 than Simply “Sell More Cars”

The real driver of vehicle sales isn’t your new online buying widget, it’s access to credit. So, if your dealerships only goal for 2017 is to “sell m…

Car Dealer Protocol for Vehicle Sales to Customers with Built-In Breathalyzers

Car Dealer Protocol for Vehicle Sales to Customers with Built-In Breathalyzers

Working in the automotive industry is a rewarding experience, particularly working for a dealership at the front line of customer service and sales.&nb…

Ecommerce and Auto dealers

Ecommerce and Auto dealers

Many of the ecommerce sites are now a days trying to test the waters of entering into the automobile sector by trying to engage customers on a small scale …

Closing Out Your Phone Call Properly

Closing Out Your Phone Call Properly

Closure - An Important Step One of the most commonly skipped steps during a sales call is Closure. During Closure we should be giving the customer …

As the director of e-commerce for multi-franchise automotive groups, I often gets requests from dealers looking for direction on how to efficiently run multi-franchise, multi-rooftop dealerships efficiently and in a way the maximizes all profit opportunities. Obviously, it takes a sizable amount of organization and planning to run multiple rooftops, but you'll see that many of the philosophies I follow lend themselves to every size dealership, including independents. In this blog, I will share tactical advice on running a sales operation that is going to put you and your team in the optimal position to win. I'll cover everything from hiring to tracking results, re-organizing and staying motivated. "Key Objectives" Can Your Entire Team Recite These? I'm going to start with something rudimentary, but which a surprising number of people within organizations fail at and that is being able to clearly articulate the organization's key objectives and goals. These objectives need to come from the top down and if a sales team, in particular, cannot recite these objectives it's management's fault. If anyone working in your dealership comes to work and does not have these objectives at the forefront of their minds, and in infused in everything they do all day long they may as well go home. Here they are, every day, we need to focus on these key objectives: Selling more vehicles Making higher gross Achieving higher CSI scores Improving your service and part business Gaining more marketing share Finding more new customers Keeping current customers happy That's it. All activities that your team is engaged in everyday at the dealership should be in line with those key objectives. If there is a decision to be made the answer needs to be "will it help achieve these key objectives."

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