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Jared Hamilton
From: Jared Hamilton
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Rafi Hamid AutoExecutive

Rafi Hamid AutoExecutive President-CEO

Exclusive Blog Posts

Women in the Dealer Workforce: Where We Are & Where We Can Go

Women in the Dealer Workforce: Where We Are & Where We Can Go

It’s no secret that women make up a small portion of the dealer workforce and turnover among women is high. By not attracting and retaining women in the …

Car Subscriptions - Q and A with Bill Playford

Car Subscriptions - Q and A with Bill Playford

I had the chance to interview Bill Playford about car subscription services, and how they're going to change the marketplace. Take a look what this ins…

Be The Exception

Be The Exception

How brilliant marketers find and follow what makes their stories different in a world full of average content DrivingSales is excited to announce th…

Keeping Up with the Joneses in Quick Lube

Keeping Up with the Joneses in Quick Lube

More than half of all sales customers will abandon your dealership’s service department in the first year. It’s a widely varying statistic &nda…

It Has Never Been Easier To Be Average

It Has Never Been Easier To Be Average

It has never been easier to be average. This post was written by Jay Acunzo, who will be speaking at the upcoming DrivingSales Executive Summit in Octob…

Car buyers will be back. We don't know when, but they will. The simple fact is that people will still need vehicles in the future. In the mean time, are you doing anything to prepare? An old operations truism is: Do the right things and do things right. Is this happening at your dealership? Are you sure? Now might be the perfect time to take inventory of all the dealership's activities. Are you measuring the performance of employees and other investments including marketing? If not, then start. These days scarcely a penny should be spent if you don't have an idea of the return that you're getting from it. If you are using metrics to measure performance, are you sure you're using the right ones? It's very easy to measure the wrong thing. If what you're measuring doesn't tie directly into the larger dealership goals, then you probably shouldn't be measuring it. No person's goals or activities should even be set until the overall goals and strategy of the dealership are set. If everything doesn't tie together, then you're much less like to achieve major goals or strategic efforts. This might be a great time to re-access what you're measuring and why, or start measuring performance if you haven't been. It's entirely possible to be doing something right, that is not the right thing to be doing. Think about it…

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