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Ralph Paglia

Ralph Paglia Editor-in-Chief

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Name: Ralph Paglia
Title: Editor-in-Chief
Company: Automotive Digital Marketing
Phone: Private
Location: Private , Private
Summary:
I currently serve the ADM Professional Community as Editor-in-Chief. Up until December 14, 2010 I served ADP Dealer Services as their National Director of Digital Marketing. Prior to working for ADP, I worked for Courtesy Chevrolet in Phoenix, AZ as thei

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Blog Posts

Rookie Tips for First-Time Car Owners

Rookie Tips for First-Time Car Owners

If you like driving, then you must have been over the Moon when you got your first car. However, just like any object of affection, the car too needs some …

Dealers Must Understand Their Phone Culture Before Investing in a Service BDC

Dealers Must Understand Their Phone Culture Before Investing in a Service BDC

Nearly 80 percent of customer touchpoints at a typical new car dealership begin with a phone interaction. If you, as a leader want to positively impact cus…

Improving Service CX: Dealing with Additional Services

Improving Service CX: Dealing with Additional Services

In our month-long series on improving the customer experience in the service department, we now look at the second-most common issue identified by cust…

Foureyes® Named Top Rated Dealer Satisfaction Award Winner by DrivingSales

Foureyes® Named Top Rated Dealer Satisfaction Award Winner by DrivingSales

PORTLAND, Ore. (PRWEB)  Leading sales intelligence software Foureyes® received the Top Rated Lead Management Award in the tenth annua…

MDP 033 | NADA: National Automobile Dealers Association

MDP 033 | NADA: National Automobile Dealers Association

#nada #nadashow #nada2020 #corksoakers Join David & David talking about The National Automobile Dealers Association, The NADA Show 2020 plus The Cat…

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