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Randi DeSantis

Randi DeSantis Customer Relations Director

Profile

Name: Randi DeSantis
Title: Customer Relations Director
Company: Maple Hill Auto Group
Phone: Private
Location: Private , Private
Summary:
I joined the automotive world in September of 2004. My official title is Customer Relations Director- but I handle advertising, marketing, IT, our CRM, our online presence, along with many other things.

Recent Activity

Blog Posts

Add Service Value with Dealer Amenities

Add Service Value with Dealer Amenities

The 2018 Cox Automotive Car Buyer Journey reveals that about 77 percent of a dealership’s service customers think they’re being overcharged. Th…

Want More Service Revenue? Make Technician Videos!

Want More Service Revenue? Make Technician Videos!

Would you like to hear a ridiculous, unbelievable ROI statement? Well, one luxury brand dealership integrated technician videos into its service processes …

Ignore the Grinders

Ignore the Grinders

CEO & Executive Chairman of Affinitiv, Scot Eisenfelder, shares why dealerships should ignore the grinders and focus on their most valuable custome…

The Service Sweet Spot

The Service Sweet Spot

Experian Automotive’s most recent market trends data for VIO, or Vehicles in Operation, tells the story of the total number of vehicles currently on …

Using Social Media to Sell Cars

Using Social Media to Sell Cars

The ever-growing, and ever-popular social media might be your salesmens best (secret) selling tool. In the age of influencers, and people getting paid to b…

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