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From: Jared Hamilton
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Rebecca Ward

Rebecca Ward Marketing Writer

Exclusive Blog Posts

Click-to-Call [Infographic]

Click-to-Call [Infographic]

  Most dealers understand the importance of making it easy for customers and prospects to find contact information. Websites often have prominent &…

Quick Tips for Improving Dealership Culture

Quick Tips for Improving Dealership Culture

Car dealers have a terrible reputation. It's such a negative experience for so many that people are electing to make a major purchase like a vehicle fr…

The Biggest Mistake Dealers Make When It Comes to Customer Retention

The Biggest Mistake Dealers Make When It Comes to Customer Retention

Jim Roche is the Divisional VP of Marketing & Managed Services at Xtime. We asked him to tell us the biggest mistake he sees dealers making today when …

Is 2018 the Year of Customer Convenience?

Is 2018 the Year of Customer Convenience?

It seems that every year has a theme attached to it in terms of where dealerships’ focus will be. Which themes or buzzwords will dominate 2018? We…

Upcoming Webinar: Show with Your Showroom, Sell with Your Website

Upcoming Webinar: Show with Your Showroom, Sell with Your Website

Today's customers walk into your showroom better-informed than ever before. Because they've done their research ahead of time, 89% walk into t…

Vin Recall Tool Now Required

The US Department of Transportation’s Nation Highway Traffic Safety Administration (NHTSA) now requires automakers and motorcycle manufacturers to provide a VIN recall tool on their websites in an effort to increase safety. While several automakers already offer this feature, those who do not will have until next year (August 14, 2014) to comply with the final rule. Consumers will be able to quickly and efficiently check for uncompleted safety recall that affects their vehicles. This will be a valuable tool for both current owners and buyers.

This information must be updated weekly and will note the severity of the recall and the time frame in which it should be resolved. Manufacturers will have 60 days to serve direct notice to owners of recalled vehicles.

Additionally, the VIN recall tool will also allow the NHTSA to note defect trends.

 

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