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Rebecca Ward

Rebecca Ward Marketing Writer

Exclusive Blog Posts

What People Are Looking For In An Auto Repair Shop

What People Are Looking For In An Auto Repair Shop

Those who have been involved in some sort of accident have the next step of finding an auto repair shop. These shops are not all created equal as some are …

One Price Selling – What Are You Waiting For?

One Price Selling – What Are You Waiting For?

Most Dealers are closer to a One Price Selling sales process than they may realize. If you’re an excellent pre-owned dealer you’re basically no…

What Is Your Chemistry With Women Buyers?

What Is Your Chemistry With Women Buyers?

Wow, its December. Last month of the year. Now is the perfect time to begin to reflect on the customer processes, engagement and strategies you have in pla…

Want to Advance in Business? Here are a Few Ways to Stay on Top of Your Game

Want to Advance in Business? Here are a Few Ways to Stay on Top of Your Game

If it’s time for you to take the next steps in your career, there are some tried-and-true methods that can ensure your success. All business professi…

BDC training for 2017

BDC training for 2017

  We have a service and sales bdc team for each of our stores. One is a Hyundai store and the other is a Chevrolet store. We have Three sales Bus…

How to Prepare your Dealership for a Natural Disaster

Sadly natural disasters are a risk for everyone no matter where your business or home is. So when disaster does strike, is your dealership prepared? Get ready for a natural disaster by implementing the following steps:

  1. 1. Assign a safety leader. This person will be responsible for all emergency dealership materials, including coordinating fire exercises, and evacuation strategies.
  2. 2. Set up an emergency protocol for employees. All employee telephones must have an emergency message service that will direct your employees regarding work and emergency services.
  3. 3. Employee protocol. Request that employees call in to let you know they’re safe.
  4. 4. Establish a work-from-home backup. Ask employees to set up home offices if possible. Invest in technology that allows you and your employee to stay in touch. Smart phones allow for business to be up and running even if the lot is out of commission.
  5. 5. Make a back-up policy. Instill a policy that ensures that your business files are backed up. An off-site server is recommended.

Realize that disasters do strike. Make sure that your employees understand your disaster preparedness plan for a first step towards future recovery.

Are your prepared for other levels of disaster in your dealership? Learn to develop a disaster preparedness plan with the KPA Dealer Webinar When Disaster Strikes – Will You Be Prepared?

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