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Rebecca Ward

Rebecca Ward Marketing Writer

Exclusive Blog Posts

Click-to-Call [Infographic]

Click-to-Call [Infographic]

  Most dealers understand the importance of making it easy for customers and prospects to find contact information. Websites often have prominent &…

Quick Tips for Improving Dealership Culture

Quick Tips for Improving Dealership Culture

Car dealers have a terrible reputation. It's such a negative experience for so many that people are electing to make a major purchase like a vehicle fr…

The Biggest Mistake Dealers Make When It Comes to Customer Retention

The Biggest Mistake Dealers Make When It Comes to Customer Retention

Jim Roche is the Divisional VP of Marketing & Managed Services at Xtime. We asked him to tell us the biggest mistake he sees dealers making today when …

Is 2018 the Year of Customer Convenience?

Is 2018 the Year of Customer Convenience?

It seems that every year has a theme attached to it in terms of where dealerships’ focus will be. Which themes or buzzwords will dominate 2018? We…

Upcoming Webinar: Show with Your Showroom, Sell with Your Website

Upcoming Webinar: Show with Your Showroom, Sell with Your Website

Today's customers walk into your showroom better-informed than ever before. Because they've done their research ahead of time, 89% walk into t…

How Does Safety Culture Affect Your Dealership?

Without a successful safety culture, it is difficult for dealerships to be profitable. Accidents and injuries increase costs dealership wide, affecting insurance rates, employee retention, and more. But before you can implement a successful safety culture, you have to know what it is.In simple terms, safety culture refers to groups that prioritize safety through consistent beliefs and patterns of behavior.

  • The best safety cultures focus upon good communication, consistent activities surrounding safety, and effective and steady training. A true safety culture exists when all of a dealership’s employees work as a team to:
  • Maintain awareness of safety and health issues
  • Quickly report any incidents A
  • nticipate risks in order to prevent accidents before they occur

Do you know if you have a safety culture at your dealership? If you’re asking yourself that now, then you probably don’t. If that is the case, contact KPA at info@kpaonline.com to get started immediately. To confirm if your safety culture is adequate, consider the following checklist:

  • Safety is top-of-mind for everyone
  • Employees at all levels in the dealership feel responsible for safety
  • There’s open communication about safety issues
  • Safety is valued – employees and management believe it supports profitability and morale
  • Efforts to maintain safety are organized and consistent
  • Effective programs ensure that everyone “walks the talk”

Do you have questions? Do you want to strengthen your safety culture? Don’t be afraid to call your KPA Environment and Safety engineer. If you’re not a client, call 866-356-1735 to find out how we can help.

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